Student Safety Analyst - EdTech
Securly · United States
- Hybrid
- Full-time
- $70,000 / year
- United States
Job highlights
- Review AI-flagged online activity for student safety.
- Assess risks and communicate with school safety teams.
- Provide critical context for interventions.
- Work remotely in a mission-driven role.
- Impact student well-being daily.
About the role
Role Overview & Mission: Student Safety Analyst
As a member of the Securly On-Call team, you are the critical human intelligence that powers our safety mission. Reporting to the Director of Student Safety, you play a vital role in reviewing online activity recognized and “flagged” by Securly’s AI as potentially harmful to students. You will work in tandem with our award-winning technology to perform thorough risk assessments, distinguishing between curiosity and crisis, and executing critical communication protocols to alert school safety teams. This is a high-impact, remote-first role requiring a mission-driven mindset to support student well-being in real-time.
Location: 100% fully Remote (US-based)
Shift Hours: Sun–Thu 2PM–10PM CT (some flexibility possible)
Impact of the Securly On-Call Team
- Life-Saving Response: Our analysts notify school personnel of extreme risk situations—including potential self-harm, suicide, or violence—within 5 min or less.
- Beyond the AI: You will conduct deep-dive analyses of student activity history to provide schools with the critical context needed for effective, life-saving interventions.
- 24/7 Protection: Safety never sleeps. Our team provides a watchful eye whenever schools need us most, whether during the school day, after hours, or 24/7/365.
See Your Impact: Watch this Playlist of Analyst Testimonials to hear directly from our team about the profound impact this role has on student lives.
About Securly
Securly is the market leader in AI-powered student wellness and safety solutions, protecting over 20M students across 20,000+ schools worldwide. Our technology has analyzed over 10B activities to help keep students safe, secure, and ready to learn. We operate with the scale of a tech giant and the agility of a startup, combining innovation, data, and compassion to solve real problems.
Our Impact & Recognition
- 2,000+ student lives saved.
- Named to the 2026 GSV 150, honoring the world’s top 150 companies driving growth and innovation in digital learning.
- Repeatedly recognized as a Top Place to Work and for EdTech Product of the Year.
Our Culture of Engagement
At Securly, culture is our foundation. We are a fully remote, people-first organization built on trust and accountability. Our engagement data far exceeds global benchmarks:
- 82% employee engagement (vs. 73% global).
- 94% of employees are proud to work for Securly (vs. 81% global).
- 91% rate manager effectiveness as high (vs. 77% global).
Key Expectations in First 12 Months
- High-Impact AI Support: Support Securly’s student safety AI suite by accurately reviewing and categorizing potentially harmful online activity.
- Safety Protocol Mastery: Execute complex communication processes with the Student Safety Group to proactively prevent harm and promote student well-being.
- Queue & Metric Excellence: Maintain consistent ownership of the online alert queue, meeting rigorous goals for response time, documentation accuracy, and resolution quality.
Key Development Milestones
- 30 Days: Complete comprehensive training on Securly’s AI safety suite, emergency communication protocols, and internal support software.
- 60 Days: Independently manage the live alert queue while maintaining high accuracy in identifying harmful vs. non-harmful content.
- 90 Days: Master all emergency escalation workflows; independently manage communications with school districts via email and phone.
- 6 Months: Identify recurring student behavior patterns or emerging digital trends and contribute improvements to internal safety documentation.
- 12 Months: Serve as a trusted subject matter expert; consistently meet or exceed expectations and provide insights to evolve safety technology.
Key Responsibilities
- Incident Analysis: Review potentially harmful online activity flagged by AI and decide on appropriate intervention levels.
- Crisis Response & Communication: Manage emergency protocols and communicate with school districts via email or phone to prevent harm.
- Operational Queue Management: Actively monitor the real-time online queue to ensure no critical incident is missed.
- Data & Documentation: Maintain meticulous records in support software, detailing investigative steps and outcomes for all incidents.
Qualifications & Skills
- Applying Domain Expertise: Leverage a background in education, psychology, or law enforcement to accurately distinguish between typical student behavior and high-stakes crisis indicators.
- Executing Under Pressure: Draw upon past crisis intervention or counseling experience to execute immediate, high-pressure communication protocols during extreme-risk incidents.
- Analytical Endurance: Maintain high-level concentration to manage a continuous real-time queue, ensuring all critical alerts are documented and escalated within the required 5 min window.
- Translating Culture: Regularly interpret social media trends and pop culture slang to provide schools with the critical context needed for effective safety interventions.
- Bilingual Intervention: Utilize bilingual proficiency to conduct real-time safety interventions.
Why Join Securly
- Direct Mission Impact: Join the GSV 150–recognized team that is the direct "human intelligence" behind student life-saving interventions.
- Industry-Leading Technology: Work with the most innovative, AI-powered safety suite trusted by 20,000+ districts worldwide.
- Remote-First, People-First: Thrive in a trust-based culture with high engagement and 91% manager effectiveness ratings.
- Professional Mastery: Build deep expertise in digital student safety and crisis management within a supportive, mission-driven team.
Wellness & Benefits Overview
- Work-Life Balance: Remote-first work culture with Unlimited Vacation (Flex Time), 13 paid holidays, and a full week of paid holiday break around Christmas and New Year.
- Parental & Family Support: 12 weeks of fully paid parental leave for birth, adoption, or fostering.
- Health & Well-being: Company-sponsored medical, dental, and vision benefits, comprehensive EAP, and unlimited free access to well-being and mental health resources.
- Financial Security: 401(k) plan with employer match and tax-advantaged spending accounts (HSA/FSA).
- Professional Growth: $1,000 annual stipend for professional development to support continuous learning.
- Perks: Exclusive access to the PerkSpend discount platform for savings on travel, electronics, gym memberships, and more. Enjoy a culture recognized as a Top Place to Work for 3+ years running.
Equal Opportunity Employer
Securly is committed to building a diverse and inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, or any other legally protected characteristic. Accommodations are available throughout the hiring process. Please contact recruitment.us@securly.com.
Key skills/competency
- Student Safety Analyst
- Risk Assessment
- Crisis Intervention
- AI Monitoring
- Communication Protocols
- Data Analysis
- Documentation
- Education Background
- Psychology Background
- Law Enforcement Background
Skills & topics
- Student Safety Analyst
- EdTech
- AI Safety
- Risk Assessment
- Crisis Intervention
- Remote Work
- Child Safety
- Online Safety
- Education Technology
- Security Analyst
How to get hired
- Tailor your resume: Highlight experience in education, psychology, or law enforcement, emphasizing crisis intervention and risk assessment.
- Showcase analytical skills: Detail your ability to maintain focus and accuracy under pressure, managing real-time queues.
- Demonstrate communication prowess: Provide examples of clear and concise communication in high-stakes situations.
- Emphasize mission alignment: Express your passion for student well-being and protecting young people.
- Prepare for behavioral questions: Be ready to discuss how you handle stress and critical decision-making.
Technical preparation
Familiarize with AI monitoring concepts.,Understand data review and analysis tools.,Practice fast, accurate digital communication.,Study online safety best practices.
Behavioral questions
How do you handle high-stress situations?,Describe a time you made a critical decision.,How do you maintain focus on repetitive tasks?,How do you interpret nuanced online communication?
Frequently asked questions
- What is the primary responsibility of a Student Safety Analyst at Securly?
- The primary responsibility of a Student Safety Analyst at Securly is to review online activity flagged by AI as potentially harmful to students. This involves conducting risk assessments, distinguishing between minor and critical issues, and communicating with school safety teams to ensure timely interventions and student well-being.
- Is this a remote position? What are the location requirements for the Student Safety Analyst role?
- Yes, this is a 100% fully remote position. Candidates must be US-based to be considered for the Student Safety Analyst role at Securly.
- What kind of background is beneficial for a Student Safety Analyst at Securly?
- Securly values a background in education, psychology, or law enforcement for Student Safety Analysts. Experience in crisis intervention or counseling is also highly beneficial, as is the ability to interpret social media trends and slang.
- What are the typical shift hours for the Student Safety Analyst role?
- The typical shift hours for the Student Safety Analyst role are Sunday through Thursday, from 2 PM to 10 PM Central Time. Some flexibility may be possible depending on the team's needs.
- How does Securly ensure rapid response in critical situations?
- Securly's Student Safety Analysts are trained to notify school personnel of extreme risk situations, such as potential self-harm, suicide, or violence, within 5 minutes or less. This rapid response is facilitated by the AI technology and the analyst's direct involvement in assessment and communication.
- What opportunities are there for professional development as a Student Safety Analyst at Securly?
- Securly offers a $1,000 annual stipend for professional development to support continuous learning. Analysts also have opportunities to build deep expertise in digital student safety and crisis management.
- What kind of impact can I expect to have as a Student Safety Analyst at Securly?
- As a Student Safety Analyst, you will have a direct, life-saving impact by acting as the human intelligence behind critical interventions. You will contribute to protecting students and ensuring their well-being in the digital space.
- Does Securly offer bilingual support for the Student Safety Analyst role?
- Yes, bilingual proficiency is a valuable asset for the Student Safety Analyst role, enabling real-time safety interventions for a wider range of students.