Deal Desk Analyst
@ Second Nature

Hybrid
$70,000
Hybrid
Full Time
Posted 22 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXX****** @secondnature.com
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Job Details

About Second Nature

Today, everything is convenient. Renting, however, remains a hassle with utilities, insurance, and other services. Second Nature has built the world’s first Resident Experience Platform that simplifies resident onboarding, services, and ancillary revenue for property managers, turning friction into a triple win for residents, property managers, and investors.

About The Role

The Deal Desk Analyst serves as the primary operator for the deal desk function, ensuring accuracy, consistency, and efficiency across deal structures and approvals. This role supports ad-hoc projects across the customer journey and works to enable internal stakeholders through process improvements, insight generation, and scalable solutions.

Responsibilities

  • Operate the deal desk for sales deal lifecycle support.
  • Partner with sales to review deal structures and approvals.
  • Lead and support ad-hoc projects to improve processes.
  • Collaborate with cross-functional teams to translate business requirements.
  • Support and optimize Salesforce, Salesloft, and other GTM tools.
  • Develop, maintain, and enhance reporting/dashboards.
  • Manage data quality in Salesforce for accurate reporting.
  • Document and deliver training on deal desk processes.
  • Test and support system enhancements and process improvements.

Preferred Qualifications

  • Bachelor’s degree in Business, Data Analytics, Finance, or related field.
  • 1+ years experience in Revenue Operations, Deal Desk, or Sales Operations.
  • Experience with CPQ tools like Salesforce CPQ or DealHub.
  • Proficiency with Salesforce and GTM tools (Salesloft, Seamless.ai, Gong).
  • Strong reporting skills with Salesforce and Excel/Sheets.
  • Ability to perform financial analysis and support commercial processes.
  • Excellent communication and stakeholder management skills.
  • Detail-oriented with a focus on accuracy and process execution.

Why Second Nature?

  • Health First: Medical, Dental, Vision, Life Insurance, & 401K Plan.
  • Work remotely anywhere in the US.
  • Flexible PTO and sick days.
  • A supportive team with growth and training opportunities.
  • Be a part of a fast-growing startup with an innovative product.

Key skills/competency

  • Deal Desk
  • Process Improvement
  • Salesforce
  • Reporting
  • Data Analysis
  • CPQ Tools
  • Project Management
  • Financial Analysis
  • Stakeholder Management
  • GTM Tools
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How to Get Hired at Second Nature

🎯 Tips for Getting Hired

  • Research Second Nature's culture: Understand their mission and recent growth.
  • Tailor your resume: Highlight deal desk and Salesforce expertise.
  • Customize your cover letter: Focus on process improvement experiences.
  • Prepare for interviews: Practice explaining deal structures and reporting.

📝 Interview Preparation Advice

Technical Preparation

Review Salesforce reporting and dashboard setup.
Practice data analysis in Excel/Sheets.
Familiarize with CPQ and integration tools.
Test workflow automation in Salesforce.

Behavioral Questions

Explain past process improvement experiences.
Describe a challenging stakeholder scenario.
Discuss teamwork in cross-functional projects.
Share a time you ensured reporting accuracy.

Frequently Asked Questions