Tax Resolution Specialist
@ Seattle Legal Services, LLC

Hybrid
$70,000
Hybrid
Full Time
Posted 23 days ago

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XXXXXXXX XXXXXXXXXXX XXXXXXXX***** @seattlelegalservices.com
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Job Details

Overview

Seattle Legal Services, LLC is an established tax resolution law firm. We are seeking a highly skilled and motivated Tax Resolution Specialist to join our remote team. The role is designed to save leadership time, protect the firm’s reputation, and increase profitability.

Role Description

Each Tax Resolution Specialist is paired with a dedicated virtual assistant who helps manage case workflows, client communications, and document collection, allowing you to focus on strategy, resolution, and client outcomes.

Compensation

$70,000 Base salary plus performance-based bonuses.

Responsibilities

  • Manage IRS and Washington State Department of Revenue cases from start to finish.
  • Develop tailored resolution strategies for each client.
  • Communicate professionally with clients, tax agencies, and internal teams.
  • Utilize IRS Logics, Pitbull Tax Software, Outlook, and QuickBooks for case management.
  • Collaborate with 1–2 virtual assistants for case resolution support.
  • Enhance client satisfaction and contribute to upsell opportunities.

Qualifications

  • Minimum 5 years resolving IRS and state tax issues.
  • Experience with Offer in Compromise (OIC), Currently Not Collectible (CNC), Installment Agreements, Audit representation, and Penalty abatement.
  • Proficiency with IRS Logics, Pitbull Tax Software, Outlook, and QuickBooks.
  • Strong understanding of federal and Washington state tax codes.
  • Ability to analyze transcripts/financials and explain complex tax matters in plain language.
  • Experience mentoring junior staff or managing case workflows.
  • Prior work in a law or tax resolution firm environment.
  • Business-minded with awareness of how resolution work impacts firm profitability.
  • Track record in upselling and cross-selling services.

About Seattle Legal Services

Seattle Legal Services, LLC is dedicated to protecting individuals and small businesses facing serious tax challenges. The firm specializes in resolving complex IRS and Washington State Department of Revenue cases with precision, integrity, and client-centered care in a remote-first environment.

Key skills/competency

  • Tax resolution
  • IRS
  • Washington state tax
  • Case management
  • Client communication
  • IRS Logics
  • Pitbull Tax Software
  • QuickBooks
  • Problem solving
  • Mentorship
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How to Get Hired at Seattle Legal Services, LLC

🎯 Tips for Getting Hired

  • Customize your resume: Tailor it to tax resolution expertise.
  • Highlight software skills: Emphasize IRS Logics and Pitbull experience.
  • Showcase accomplishments: Focus on successful tax case results.
  • Prepare for interviews: Research Seattle Legal Services and tax strategies.

📝 Interview Preparation Advice

Technical Preparation

Review IRS Logics operations.
Practice with Pitbull Tax Software.
Familiarize with QuickBooks basics.
Update tax code knowledge.

Behavioral Questions

Describe conflict resolution experience.
Explain case management challenges.
Discuss client communication style.
Share team collaboration examples.

Frequently Asked Questions