Software Engineer, Support Experience

About SeatGeek

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. SeatGeek is a technology innovator on a mission to disrupt the $300 billion ticketing industry. We have the product, vision, and team to make life better for performers, venues, and fans, and build a generational consumer brand in the process. All we’re missing is you.

The Role: Software Engineer, Support Experience

We are looking for Software Engineers with varying levels of experience to join SeatGeek’s R&D team.

What You'll Do

• Run a modern, containerized service-oriented architecture using industry-leading software development practices
• Ship code to production many times a day
• Solve complex performance problems, build elegant fan experiences, empower a data-driven business and scale our software to support our booming business
• Build powerful and performant integrations between systems that create delightful experiences for our fans and internal stakeholders, and enhance our brand
• Evaluate new technologies and improve our software stack to keep our technological edge
• Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards
• Work across team and discipline boundaries to develop the best product in our industry

What You Have

• 2+ years of experience building business critical software in a fast-paced environment. We'll be interested in hearing about what you've built and how
• Experience solving complex technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including complex real-time data integrations, inventory tracking, and event matching. We'll be excited to hear about challenging problems you've solved
• Passion for software craftsmanship and product. You have well-considered opinions about how software should work, and hold yourself and your code to a high standard
• A product mindset. You think beyond the code, about user experience, business impact, and what makes a great product tick
• Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others

Our Stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages + Frameworks: Python + FastAPI, Go, C# + .NET Core
• Datastores: Postgres, MemcachedRedis, Elasticsearch
• Cloud: AWS, k8s, argo
• Version control: Gitlab
• Saas: Workato, Customer Support / Help Center tools
• AI Tooling: Cursor, Github Copliot, Claude Code
• Observability: Datadog
• Client-side: React+Typescript, Swift, Kotlin

Perks

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave
• 401(k) matching
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

Key skills/competency

• Software Development
• Service-Oriented Architecture
• Containerization (k8s)
• Cloud Computing (AWS)
• Data Integrations
• AI/ML Tools
• Python/Go/C#
• Postgres/Elasticsearch
• Product Development
• System Scalability