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Portfolio Operations Senior Analyst

SeatGeek

New York, New York, United StatesOn Site

Original Job Summary

Introduction

SeatGeek believes live events unite humans with powerful experiences. With technological savvy and a fan-first attitude, we are simplifying and modernizing the ticketing industry.

Role Overview

As a Portfolio Operations Senior Analyst within SeatGeekIQ Operations, you will be a trusted thought partner supporting operational and financial decision-making. You will work closely with trading and quantitative research teams to manage and maintain portfolios in both primary and secondary markets.

Key Responsibilities

  • Independently manage daily portfolio operations across markets.
  • Address upstream and downstream issues with internal teams and vendors.
  • Maintain and set up 30+ accounts, resolving ticket type issues.
  • Follow established processes using the SAPIENT tool for ticket tracking.
  • Collaborate to improve operational processes and manage KPIs.

Qualifications

The ideal candidate has 3+ years in revenue, sales, or general operations roles. Strong communication, organizational skills and a passion for sports, music, and live events is essential. A BS/BA is required and ticketing operations experience is preferred.

Perks & Benefits

  • Equity stake
  • Flexible work environment (office or remote)
  • WFH stipend and unlimited PTO
  • 401(k) matching and comprehensive insurance benefits
  • Additional perks like wellness stipends, music subscriptions, and more

Key skills/competency

  • Operations
  • Portfolio Management
  • Financial Analysis
  • Ticketing
  • Data Management
  • Problem Solving
  • Communication
  • Team Collaboration
  • Process Improvement
  • Automation

How to Get Hired at SeatGeek

🎯 Tips for Getting Hired

  • Research SeatGeek's culture: Study their mission and recent news.
  • Customize your resume: Highlight operations and financial skills.
  • Focus on portfolio management: Emphasize teamwork and problem solving.
  • Practice interview insights: Prepare for quantitative and operational questions.

📝 Interview Preparation Advice

Technical Preparation

Review SAPIENT tool functionality.
Brush up on financial data analysis.
Practice portfolio management techniques.
Study process automation methods.

Behavioral Questions

Describe a time you managed multiple tasks.
Explain how you resolve operational conflicts.
Discuss adapting in a fast-paced environment.
Detail how you collaborate with teams.