
AI Automation Specialist
Seamless Assist · India
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- Hybrid
- Full-time
- $85,000 / year
- India
Job highlights
- Automate small business workflows using AI tools.
- Build and optimize lead generation and follow-up processes.
- Enhance communications and content creation with AI.
- Provide AI-assisted daily operations support.
- Requires AI fluency and automation platform experience.
About the role
Why This Role Exists
You are running a small business and you already know AI could save you hours every week. The problem is not access to the tools — it is time and expertise. You need someone who already knows how to use Claude, Zapier, and n8n, understands how small businesses actually operate, and can build the workflows that eliminate the repetitive work eating your week.
This AI Automation Specialist is not a task-taker. They are an operator. They will look at how your business runs — how leads come in, how you follow up, how you communicate with customers, how your team coordinates — and build AI-powered workflows that make every part of it faster and more consistent.
What You'll Actually Be Doing
Map and Automate Your Business Workflows
- Audit current workflows — lead gen, follow-up, scheduling, customer communication, operations — to identify what can be automated
- Build Zapier, Make, or n8n automations tailored to existing tools and processes
- Eliminate manual steps that slow things down: copying data, sending follow-up emails, updating spreadsheets, routing tasks
- Document every automation with a clear guide so nothing is a black box
Use AI to Accelerate Communications and Content
- Use Claude and ChatGPT to draft outreach emails, follow-up sequences, proposals, and client communications in the business owner's voice
- Build AI-assisted content workflows for social media, newsletters, and marketing
- Summarize long documents, meeting notes, and email threads
- Create reusable AI prompt templates the whole team can use consistently
Own Lead Generation and Follow-Up Workflows
- Set up or optimize automated lead capture and CRM entry from existing channels
- Build follow-up sequences that go out automatically — email, SMS, or whatever the customer prefers
- Create triggers that alert the owner only when human judgment is needed; handle everything else automatically
- Track what is working and report results clearly
Handle Day-to-Day Operations Support
- Manage calendar, inbox, and task tracking with AI-assisted prioritization
- Research vendors, competitors, tools, or topics quickly using AI
- Coordinate with team or contractors, keeping projects moving without requiring constant owner involvement
- Prepare meeting agendas, action item summaries, and weekly briefs
Who Will Succeed in This Role
The right person does not treat AI as a novelty. They use it every single day to get more done, and they have the curiosity to figure out how to apply it to problems they have never seen before. They are comfortable inside a small business environment — things change, priorities shift, and no two weeks look exactly the same. They take ownership and do not wait to be told what to do next.
- Actively using Claude, ChatGPT, or similar AI tools right now — not just occasionally, but as a core part of how you work
- Have built at least one Zapier, Make, or n8n automation that is still running in production
- Understand how small businesses generate leads, follow up, and convert — not just in theory
- Write clearly and confidently in English; can communicate on behalf of a business owner without requiring rewrites
- Organized without being rigid; can handle competing priorities without dropping things
- Proactive — when you see something broken or missing, you bring it up with a proposed solution
Experience & Skills
Required:
- 2+ years of experience in an automation, operations, or business support role
- AI-fluent — actively uses Claude, ChatGPT, or equivalent tools; will be assessed at screening with a practical prompt exercise
- Hands-on experience with at least one automation platform: Zapier, Make (Integromat), or n8n
- Strong written English — writing samples reviewed at screening
- Ability to work the client's core business hours with reliable daily overlap
- Understanding of small business marketing and operations: lead gen, email follow-up, CRM usage, social media basics
Preferred:
- Experience with Google Workspace (Gmail, Drive, Sheets, Calendar) and common SMB tools
- Familiarity with CRM tools such as HubSpot, GoHighLevel, or similar
- Experience managing social media scheduling or email marketing platforms
- Background working with service businesses — fitness, healthcare, professional services, or consulting
What Success Looks Like at 90 Days
- The business owner has stopped doing at least 3 things manually that are now automated and running reliably
- Lead follow-up is faster and more consistent — no lead goes uncontacted for more than 24 hours
- A content or marketing workflow is in place and producing output on a regular schedule without requiring the owner's daily involvement
- The owner's inbox and calendar are managed with a system that surfaces only what needs their attention
- Every automation built has an SOP — the business is not dependent on this person's memory
- The owner trusts this AI Automation Specialist to represent them in writing and to make operational decisions without checking in on every small thing
Position Details
- Type: Full-time or Part-time 20–40 hours/week depending on scope
- Hours: Client's business time zone — overlap during core business hours required
- Location: Remote
- Tech Stack: Claude, ChatGPT, n8n, Zapier, Make, Google Workspace, and client's existing business tools
- Rate: To be determined
Key skills/competency
- AI Automation Specialist
- Workflow Automation
- Zapier
- Make (Integromat)
- n8n
- Claude
- ChatGPT
- Small Business Operations
- Lead Generation
- Business Process Optimization
Skills & topics
- AI Automation Specialist
- Automation
- AI
- Zapier
- Make
- n8n
- Claude
- ChatGPT
- Small Business
- Operations
- Remote
- Full-time
- Part-time
- Business Process Automation
How to get hired
- Tailor your resume: Highlight AI tool proficiency (Claude, ChatGPT), automation platform experience (Zapier, Make, n8n), and small business operations understanding. Quantify achievements in past roles.
- Showcase AI fluency: Be ready to demonstrate practical application of AI tools in your screening process. Prepare examples of how you've used AI to solve business problems.
- Detail automation projects: Clearly describe at least one live automation you've built using Zapier, Make, or n8n, emphasizing its impact and functionality.
- Emphasize business acumen: Demonstrate your understanding of small business workflows, lead generation, and customer communication in your application and interviews.
- Prepare for prompt exercises: Expect a practical prompt exercise to assess your AI capabilities and problem-solving skills.
Technical preparation
Behavioral questions
Frequently asked questions
- What specific AI tools does Seamless Assist use for this AI Automation Specialist role?
- Seamless Assist primarily utilizes Claude and ChatGPT for AI-powered communication and content generation. For workflow automation, the role involves hands-on experience with platforms like Zapier, Make (formerly Integromat), and n8n.
- How will my AI skills be assessed for the AI Automation Specialist position at Seamless Assist?
- Your AI fluency will be assessed during the screening process with a practical prompt exercise. This exercise is designed to evaluate your ability to apply AI tools effectively to solve business challenges, demonstrating your hands-on experience beyond just theoretical knowledge.
- What is Seamless Assist's expectation for candidates regarding automation platform experience?
- Seamless Assist requires candidates for the AI Automation Specialist role to have hands-on experience with at least one major automation platform, such as Zapier, Make (Integromat), or n8n. You should be able to demonstrate that you have built and maintained a functional automation.
- How important is an understanding of small business operations for this AI Automation Specialist role?
- An understanding of small business operations, including lead generation, follow-up, and customer communication, is crucial. Seamless Assist seeks an AI Automation Specialist who can apply AI and automation to the specific challenges and workflows of small businesses.
- What does 'AI-fluent' mean in the context of the AI Automation Specialist job description?
- 'AI-fluent' means you actively use AI tools like Claude or ChatGPT daily as a core part of your work, not just occasionally. It implies a proactive approach to leveraging AI for productivity and problem-solving across various business functions.
- Can I apply for the AI Automation Specialist role if I have experience with other automation tools besides Zapier, Make, or n8n?
- While Zapier, Make, and n8n are specifically mentioned, Seamless Assist values transferable skills. If you have strong experience with other automation platforms and can demonstrate proficiency in building complex workflows, your application will be considered. Highlighting your adaptability and problem-solving approach is key.
- What is the expected work arrangement for the AI Automation Specialist at Seamless Assist?
- The AI Automation Specialist position at Seamless Assist is a remote role. However, candidates are expected to have reliable daily overlap with the client's core business hours, ensuring effective communication and collaboration.