Software Development Engineer - I
Scrut Automation · India
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- Hybrid
- Full-time
- ₹800,000 / year
- India
Job highlights
- Solve complex product issues for customers.
- Develop and automate support tasks.
- Collaborate with Product and Engineering.
- Work with Node.js, React.js, and AWS.
- Contribute to a high-growth SaaS startup.
About the role
Software Development Engineer I
Scrut Automation is seeking a Software Development Engineer I to join their team. This role focuses on acting as a customer champion, providing expert technical guidance, and resolving complex product issues. You will leverage deep product knowledge and strong problem-solving skills to diagnose issues, drive resolutions, and contribute to customer-driven enhancements. Working closely with customers, Product, and Engineering, you will improve the overall product experience, with a strong emphasis on automation to reduce repetitive work and enhance system reliability.
Key Responsibilities
Customer Support
- Diagnose and troubleshoot issues in a Node.js-based application (Express, React.js, DynamoDB/MongoDB, AWS SQS).
- Communicate technical solutions clearly and effectively to customers.
- Document issues, resolutions, and learnings for internal knowledge sharing.
Technical Expertise
- Analyze and debug complex application issues across the stack.
- Identify and fix bugs while maintaining code quality and stability.
- Collaborate with Engineering to understand the codebase and implement solutions.
Automation & Efficiency
- Build scripts and tools to automate repetitive support tasks and workflows.
- Improve monitoring, alerting, and diagnostics through automation.
- Contribute to internal tooling, runbooks, and self-service capabilities.
Customer Enhancements
- Gather customer requirements and translate them into actionable enhancements.
- Work with Product and Engineering to prioritize and deliver features.
- Stay current with the Node.js ecosystem and AWS services.
Requirements
- Bachelor's degree in Computer Science or a related field.
- 2–4 years of experience in a Software Development Engineer or similar role.
- Hands-on experience with Node.js, React.js, and NoSQL databases (DynamoDB / MongoDB).
- Familiarity with AWS services and CI/CD tools.
- Experience or strong interest in building automation — scripts, tooling, and workflows.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication.
- Ability to work independently and collaboratively in a remote-first environment.
About Us
Scrut Automation is an information security and compliance monitoring platform aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like, with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70% and build real-time visibility of their security posture. Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.
Why should this job excite you?
- Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.
- A flat-hierarchical, performance-driven culture.
- Rapid growth and learning opportunity.
- Comprehensive medical insurance coverage.
- Competitive compensation package, benefits, and employee-friendly work culture.
Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.
Key skills/competency
- Software Development
- Node.js
- React.js
- AWS
- Automation
- Problem-Solving
- Customer Support
- Troubleshooting
- CI/CD
- NoSQL Databases
Skills & topics
- Software Development Engineer
- Node.js
- React.js
- AWS
- Automation
- Problem-Solving
- Customer Support
- Troubleshooting
- CI/CD
- NoSQL
- Computer Science
- SaaS
- Startup
- Remote
How to get hired
- Tailor your resume: Highlight Node.js, React.js, AWS, and automation experience relevant to Scrut Automation's needs.
- Showcase problem-solving: Detail instances where you diagnosed and resolved complex technical issues effectively.
- Emphasize automation: Provide examples of scripts or tools you built to improve efficiency.
- Address remote work: Mention your experience or comfort working independently in a remote environment.
- Prepare for technical questions: Be ready to discuss your approach to debugging and application analysis.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the application process for a Software Development Engineer I at Scrut Automation?
- The application process typically involves resume screening, followed by interviews with the hiring team. Due to high application volume, only shortlisted candidates will be contacted. Be prepared to discuss your technical skills, problem-solving abilities, and experience with Node.js, React.js, AWS, and automation.
- What are the key technologies used by the Software Development Engineer I at Scrut Automation?
- The role heavily utilizes Node.js (Express), React.js, NoSQL databases (DynamoDB/MongoDB), and various AWS services. Experience with CI/CD tools is also beneficial.
- Does Scrut Automation offer opportunities for professional growth for a Software Development Engineer I?
- Yes, Scrut Automation emphasizes rapid growth and learning opportunities, especially in this early-stage, high-growth SaaS startup environment.
- Is this a remote position for the Software Development Engineer I role?
- Yes, this Software Development Engineer I position is based in India and is a remote role, supporting a remote-first environment.
- What kind of impact can a Software Development Engineer I have at Scrut Automation?
- As a Software Development Engineer I, you will have the opportunity to make an early impact by improving the product experience, driving resolutions, and contributing to customer-driven enhancements in a fast-growing company.
- How does Scrut Automation help customers with security and compliance?
- Scrut Automation provides a platform that helps small and medium cloud-native enterprises manage their security posture and comply with standards like SOC 2 and ISO 27001, significantly reducing manual effort.
- What is the company culture like at Scrut Automation for engineers?
- Scrut Automation fosters a flat-hierarchical, performance-driven culture with opportunities for rapid growth and learning. They also offer competitive compensation and employee-friendly work conditions.