Senior Technical Program Manager Content
@ Scribd, Inc.

Toronto, ON
$184,500
On Site
Full Time
Posted 16 hours ago

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Job Details

About Scribd, Inc.

At Scribd, our mission is to spark human curiosity. We create a world of stories and knowledge and empower collective expertise through our products: Everand, Scribd, and Slideshare.

Culture and Work Structure

Our culture embraces authenticity and boldness. We practice flexible work benefits through Scribd Flex, which balances individual freedom with intentional in-person collaboration. Occasional in-person attendance is required.

Role Overview

As the Senior Technical Program Manager Content, you will lead cross-functional initiatives that shape how content is ingested, enriched, trusted, and managed at scale. You will coordinate efforts among Engineering, Product, Content Operations, Legal, Finance, and more to deliver resilient, scalable content systems that drive both user discovery and platform integrity.

Key Responsibilities

  • Drive structured cross-functional content initiatives to enhance reliability.
  • Serve as the connector among diverse teams ensuring alignment.
  • Analyze systems, identify process gaps, and drive program execution.
  • Create durable artifacts such as process diagrams and communication plans.
  • Collaborate with Legal and Finance for compliance and risk management.
  • Own critical content workflows including takedowns, compliance, and vendor payouts.

About You

You are experienced in managing complex technical programs and operational processes, comfortable navigating ambiguity and turning it into actionable programs. You have excellent communication skills and are proficient with tools like Jira, Confluence, and Lucidchart.

Preferred Experience and Tools

  • Experience in GenAI, ML, and applied research environments.
  • Familiarity with content management systems at scale.

Compensation and Locations

Salary ranges vary by location with competitive equity and benefits. Eligible candidates must reside near one of our designated work locations in the United States, Canada, or Mexico.

Benefits and Perks

We offer comprehensive benefits including health, parental leave, retirement plans, learning & development, and various wellness stipends. Learn more about life at Scribd on our LinkedIn page.

Key skills/competency

  • content
  • program management
  • technical leadership
  • cross-functional coordination
  • systems thinking
  • risk management
  • communication
  • compliance
  • process optimization
  • collaboration

How to Get Hired at Scribd, Inc.

🎯 Tips for Getting Hired

  • Research Scribd, Inc.'s culture: Understand their mission and flexible work benefits.
  • Customize your resume: Highlight cross-functional program management skills.
  • Showcase system thinking: Provide examples of process optimization.
  • Prepare technical evidence: Demonstrate familiarity with Jira, Confluence, and Lucidchart.
  • Be ready for interviews: Emphasize communication and stakeholder collaboration.

📝 Interview Preparation Advice

Technical Preparation

Review system diagrams and content pipelines.
Practice using Jira, Confluence, and Lucidchart.
Study compliance and risk management processes.
Refresh operational and documentation skills.

Behavioral Questions

Explain cross-team conflict resolution examples.
Discuss managing ambiguous project situations.
Describe adapting to shifting priorities.
Share experiences influencing diverse stakeholders.

Frequently Asked Questions