9 days ago
Technical Account Manager - Mobile Security
Scout Global
Hybrid
Full Time
$130,000
Hybrid
Job Overview
Job TitleTechnical Account Manager - Mobile Security
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$130,000
LocationHybrid
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Job Description
About the Role: Technical Account Manager - Mobile Security at Scout Global
Scout Global is assisting the Co-Founder of a Cyber Security Scaleup on a strategic hire for their most valued customer. This is not a generic 'renewal' TAM role; you will get in the weeds and apply technical chops across all things Mobile Security.
Key Responsibilities
- Acting as the primary technical and operational point of contact for the customer
- Building genuine, trust-based relationships with engineering, security, and product teams
- Monitoring customer health, spotting risks early, and identifying expansion opportunities
- Translating customer goals, feedback, and milestones into clear internal actions
- Working cross-functionally with product, engineering, and leadership to deliver outcomes
- Escalating issues quickly and driving them to resolution
- Constantly looking for ways to improve the customer’s experience and add value
- Turning complex technical topics into clear, compelling narratives for both technical and non-technical stakeholders
What They are Looking For
- Experience in Technical Account Management or Engagement roles within Mobile Security, Malware, or closely related areas
- Strong technical grounding – you are comfortable in conversations with engineers and security teams
- Excellent communication skills with a low-ego, collaborative approach
- Meticulous, proactive, and able to navigate complex environments
- Comfortable working across multiple stakeholders and departments
- Someone curious, adaptable, and motivated to grow in a fast-moving environment
Key skills/competency
- Mobile Security
- Technical Account Management
- Customer Relationship Management
- Cyber Security
- Malware Analysis
- Cross-functional Collaboration
- Problem Solving
- Stakeholder Management
- Technical Communication
- Risk Identification
How to Get Hired at Scout Global
- Research Scout Global's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Highlight specific achievements in mobile security, technical account management, and client relationship building.
- Showcase technical depth: Prepare to discuss complex mobile security challenges and your role in resolving them for clients.
- Demonstrate communication skills: Practice articulating technical concepts clearly to both engineers and non-technical business leaders.
- Network strategically: Connect with Scout Global employees or recruiters on LinkedIn to gain insights into their hiring process and team dynamics.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What does a Technical Account Manager at Scout Global specifically do with mobile security?
02How is this Technical Account Manager role different from a typical TAM position at Scout Global?
03What kind of technical background is essential for this Mobile Security TAM role at Scout Global?
04How does Scout Global foster collaboration across internal teams for customer success in this role?
05What interview process can I expect for the Technical Account Manager - Mobile Security position at Scout Global?
06What growth opportunities are available for a Technical Account Manager - Mobile Security at Scout Global?
07What defines a 'valued customer' in the context of this Technical Account Manager role?
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