Business Systems Analyst

About the Role

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture at Scotiabank. As a Business Systems Analyst, you will play a crucial role in supporting Digital Engineering Operations in Canada. Your focus will be on assisting with mobile app-related processes, release activities, and access management tasks. You will collaborate closely with the team to ensure mobile app operations are executed efficiently, adhering to business strategies, robust security controls, internal policies, and regulatory requirements.

Is this role right for you?

In this dynamic role as a Business Systems Analyst, you will:

• Manage Scotiabank’s mobile applications within prominent mobile app portals such as Apple App Store Connect and Google Play Console, ensuring strict alignment with Bank security standards and guidelines.
• Efficiently manage user access requests for mobile app portals, including adding, modifying, and removing user access as required.
• Provide essential support for the iOS and Android mobile app release process, contributing to timely and smooth deployments.
• Assist the App Management team with critical audit activities and certificate/profile management whenever needed.
• Collaborate effectively with Engineering, Quality Assurance (QA), and Security teams to swiftly resolve questions and facilitate seamless mobile app release activities.
• Actively contribute to the continuous improvement of mobile release operations and internal processes, driving efficiency and effectiveness.
• Foster an inclusive, collaborative, and high-performance work environment that aligns with Scotiabank’s core values.

Skills

We’d love to work with you if you possess the following skills and experiences:

• Proven experience in mobile app support, release operations, and auditing, complemented by strong analytical, logical thinking, and problem-solving skills.
• A natural ability to notice every detail in documents, requirements, and conversations, helping the team maintain clarity and consistency across all deliverables.
• Demonstrated ability to simplify complex situations and navigate ambiguity effectively, providing clear paths forward.
• A deep commitment to delivering high-quality work, underpinned by a strong sense of ownership and reliability.

What's in it for you?

Scotiabank offers a comprehensive and supportive environment for its employees:

• Diversity, Equity, Inclusion & Allyship: We cultivate an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and embraced through bias-free practices and inclusive values. We offer various Employee Resource Groups (ERGs) spanning diverse gender identities, ethnicity, race, age, ability, and veterans.
• Accessibility and Workplace Accommodations: We are committed to creating and maintaining an inclusive and accessible environment, actively removing barriers to build a diverse workforce while meeting accessibility requirements.
• Upskilling Opportunities: Access online courses, cross-functional development opportunities, and tuition assistance to continuously grow your skills.
• Competitive Rewards Program: Enjoy a competitive package including bonus opportunities, flexible vacation, personal and sick days, and comprehensive benefits that start on day one.
• Community Engagement: Participate in various programs such as hackathons, contests, cooking with friends, and Humans of Digital, fostering community and belonging.

Key skills/competency

• Mobile App Support
• Release Management
• Access Management
• Audit Activities
• Process Improvement
• Analytical Thinking
• Problem-Solving
• Attention to Detail
• Security Standards
• iOS/Android Platforms