Junior Service and Projects Administration Specialist

Junior Service and Projects Administration Specialist at Schneider Electric

IMPACT starts with us. Be an Impact Maker. Join Schneider Electric and make a real impact – on your career, your team, and the future of sustainable business. Check the details and apply for the Junior Service and Projects Administration Specialist position.

Location and General Conditions:

• Permanent employment contract after a 3-month probationary period.
• Hybrid work (2x a week from the office in Warsaw at ul. Konstruktorska 12).
• Extensive onboarding with access to e-learning tools.
• CSR and sustainable development projects – real impact.
• Development path – we support ambitions through development plans.

Main Responsibilities:

• Complaint handling: customer contact, registration of notifications, creation of warranty orders, cooperation with service in unusual cases.
• Registration of service orders and contracts: documentation verification, customer confirmations, supplier orders.
• Administrative support for project and service departments.
• Creation of purchase orders and invoice settlement.
• Issuing invoices for service and project clients.
• Registration of new clients in the system.
• Cooperation with departments: accounting, client credit, execution, service, sales, and legal.

Candidate Profile:

• Experience in customer service.
• Knowledge of the HVAC industry will be an additional asset.
• Ability to build customer relationships and communicate effectively.
• Organizational and work scheduling skills.
• Very good knowledge of MS Office suite programs.
• Communicative level of English.
• Fluent knowledge of Polish.
• Ability to work in a team and independently.

Languages:

• Polish - fluent in speaking and writing.
• English – communicative.

What We Offer:

• EXCITING WORK in an international company, a leader in digital transformation of energy management and industrial automation, with significant market share.
• DEVELOPMENT - opportunity to gain valuable professional experience in a supportive team of professionals.
• ONBOARDING TRAINING to help you integrate into the organization and your duties.
• WIDE SELECTION OF BENEFITS - private medical care, life insurance, sports card, performance bonus, cafeteria of benefits with the possibility to exchange points for selected products or services.
• CO-FINANCING FOR HOLIDAYS AND OTHER EMPLOYEE BENEFITS from the Company Social Benefits Fund.
• ADDITIONAL FAMILY LEAVES - in connection with the birth or adoption of a child, for the care of a family member, or in connection with bereavement (additional leave beyond labor law solutions).
• OPPORTUNITY FOR PROJECT WORK (e.g., ambassador program, mentoring, digitization projects).
• DIVERSE TEAM - work in a diverse team and the opportunity to use foreign languages in daily work.
• ACCESS TO TRAINING PLATFORM - training tailored to your needs and professional goals.
• PARTICIPATION IN CSR or SUSTAINABILITY PROJECTS - 1 fully paid volunteer day per year.
• EMPLOYEE REFERRAL PROGRAM – influence who you work with and receive attractive financial compensation.
• NO FORMAL DRESS CODE - we welcome people as they are and perceive diversity as a value for the company.

Key skills/competency:

• Customer Service
• Administrative Support
• Project Coordination
• Service Management
• Order Processing
• Invoice Handling
• MS Office Suite
• Client Relationship Management
• Organizational Skills
• Fluent Polish