Data Services Client Associate, French Speaking

About Schneider Electric

Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability - we call this Life Is On. Our mission is to be the digital partner for sustainability and energy efficiency. Great people make Schneider Electric a great company - and we are currently recruiting for a Budapest-based Data Services Client Associate, French Speaking.

You will be an active member of our energy and sustainability services group, vital to the future success of the business, and you will play a key role in assisting the team facilitate the delivery of our services to clients across Europe.

Purpose of the Job

The purpose of this role is to act as the primary liaison between clients and internal teams for our data related services, ensuring smooth onboarding, accurate data service delivery, and timely issue resolution. It requires strong client-facing skills, analytical capability, and the ability to manage projects and stakeholder communications effectively.

What You Will Do

• Implementation and ongoing coordination of data services with a view to maximize success and efficiency of the overall program
• This may include, but is not limited to invoice collection, open/close, and payment services
• Customer service interface between the Global Data Operations team and the client
• Frequent liaison with internal and external stakeholders throughout both the implementation and the ongoing delivery of the various data service deliveries, including receiving and responding to enquiries in a professional and timely manner
• Independently or in partnership with clients and/or their Client Managers, identify and resolve customer data issues to promote delivery optimization
• Prepare and provide accurate service delivery updates to all stakeholders through a variety of mechanisms, including regular Teams video presentations and email
• Other duties as assigned

What We Need From You

• Proficient computer experience in Microsoft Office Products (Outlook, Word, Excel & Power Point)
• Analytical and problem-solving skills with a mind to process improvement
• Strong initiative and ability to work in a fast paced, changing environment
• Desire to research problems and issues with ability to follow-through to resolution and gain closure on open items
• Ability to effectively manage multiple clients and priorities
• Excellent communication skills in English – verbal and written
• Fluent French language knowledge
• Bachelor’s degree or equivalent experience
• Understand energy industry terminology and standards (preferred)

What We Offer

• Life, Accident and Health insurance packages (Medicover White Spring)
• Cafeteria allowance
• Home Office and Utility allowances
• Yearly bonus
• Global Family Leave
• Flexible and hybrid working model
• WESOP (World Employee Share Ownership Plan) to become a shareholder in the company
• Engagement groups within the company: get a sneak peek to our company life at https://download.schneider-electric.com/files?p_Doc_Ref=Engagement_groups_HU
• Working at the Worlds' Most Sustainable Company in 2024 (according to TIME)
• International, diverse environment and a company culture that encourages raising questions and ideas - to make an impact
• Real future career building opportunities locally & globally
• Working directly with international customers, suppliers...and more!

Life at Schneider Electric

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

Schneider Electric: €36 billion global revenue, +13% organic growth, 150 000+ employees in 100+ countries, #1 on the Global 100 World’s most sustainable corporations. Schneider Electric is an Equal Opportunity Employer and upholds the highest standards of ethics and compliance.

Key skills/competency

• Data Services Management
• Client Relationship Management
• French Language Fluency
• Analytical Skills
• Problem Solving
• Project Coordination
• Stakeholder Communication
• Microsoft Office Suite
• Energy Industry Knowledge
• Process Improvement