Operations Lead
@ SCARPEL TELECOM

Remote
$120,000
Remote
Full Time
Posted 4 days ago

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XXXXXXXX XXXXXXXXXXX XXXXXXXX***** @scarpeltelecom.com
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Job Details

Operations Lead at Scarpel Telecom

Scarpel Telecom is a fast-growing international telecommunications company operating at the forefront of A2P messaging. We are currently looking for an Operations Lead to streamline internal processes and drive operational efficiency.

Role Summary

You will design and implement clear, scalable workflows that enhance coordination across Sales, Account Management, HR, and Routing teams. This hands-on role involves translating business strategies into actionable plans, creating process maps, dashboards, and SOPs, and ensuring alignment across global teams.

Key Responsibilities

  • Designing and documenting efficient workflows
  • Creating visual process maps, dashboards, and SOPs
  • Ensuring consistency and alignment between departments
  • Translating business goals into actionable plans
  • Leading the rollout of new processes and tools
  • Promoting accountability and operational discipline

Requirements

  • 5 - 7 years of experience in process management
  • Proven success in operational improvements in a remote setting
  • Strong analytical, organizational, and stakeholder management skills
  • Experience with tools like Notion, Teams, or Excel
  • Proactive, structured and collaborative mindset

Benefits

  • Attractive compensation
  • Generous leave policy
  • International exposure with global experience
  • Collaborative team environment
  • Opportunity to make a measurable impact

Key skills/competency

  • Operations
  • Process Management
  • Workflow Design
  • Efficiency
  • Remote Work
  • Analytical
  • Stakeholder Management
  • Telecommunications
  • A2P
  • Strategy
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How to Get Hired at SCARPEL TELECOM

🎯 Tips for Getting Hired

  • Customize Resume: Tailor experiences to operations and process management.
  • Highlight Remote Experience: Emphasize prior remote roles and achievements.
  • Showcase Analytical Skills: Provide examples of efficiency improvements.
  • Research Scarpel Telecom: Understand their A2P messaging and global growth.

📝 Interview Preparation Advice

Technical Preparation

Review workflow design best practices.
Practice using Notion, Teams, and Excel.
Brush up on process mapping techniques.
Study remote collaboration tools and software.

Behavioral Questions

Describe your remote work success.
Explain process improvement under pressure.
Discuss handling cross-department challenges.
Share teamwork and stakeholder collaboration stories.

Frequently Asked Questions