Senior UX Writer
Scaleway · Paris, Île-de-France, France
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- On site
- Full-time
- €75,000 / year
- Paris, Île-de-France, France
Job highlights
- Write clear content for Scaleway's Console.
- Improve user experience and product usability.
- Collaborate with product and design teams.
- Work with Figma, Git, and Markdown.
- Simplify complex cloud concepts for B2B.
About the role
About Scaleway
Join Scaleway and shape the sovereign cloud of tomorrow! Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies. Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility, and technical excellence, we have become one of the leading players in Europe in the sector. With the rise of artificial intelligence, we have strengthened our commitment, supported by the Iliad Group, which is investing €3 billion to develop a serious, sovereign AI alternative to American and Asian giants.
Every day, thanks to our fast-growing portfolio of cloud and AI products (bare metal, containerization, serverless, AI, etc.), Scaleway proudly serves thousands of customers across the private and public sector, from corporations like France Télévisions or Hachette Livre, to fast-growing startups like Photoroom and Biolevate, to institutions like the City of Copenhagen.
Our offices are located in Paris, Lille, Toulouse, Rennes, Rouen, Bordeaux and Lyon.
Why We Need You?
Our growth is driving us to strengthen our Documentation & Learning team to clarify and elevate the user experience of the Scaleway Console. Your mission will be to design clear, concise, and consistent content for our Console interface, adopting a content-first approach in product discovery and delivery, in order to improve usability, ensure consistency across products, and scale our documentation practices.
Your Future Team
We work in a collaborative and international environment where the diversity of Scalers, combined with a spirit of sharing, helps bring new projects to life every day, advancing our ambitions together. You will be part of a team of 7 people composed of Tech Writers and UX Writers. The team is organized by product expertise (Compute, Network, etc.), and each writer owns a specific domain. You will work in close collaboration with Product Designers, Product Managers, and Developers within product squads to improve Console clarity, align UX and content, and contribute to scalable documentation practices.
Your Daily Routine
- Write and improve in-product content for the Scaleway Console (labels, flows, microcopy, error messages, onboarding content).
- Participate in product squad rituals (weekly meetings, discovery sessions, refinements).
- Contribute to design reviews with a content-first and UX-driven mindset.
- Ensure consistency with the style guide and global content standards.
- Collaborate closely with Designers, PMs, Developers, and Tech Writers.
- Review and refine existing wording to improve clarity and usability.
- Occasionally contribute to technical documentation updates.
- Work with tools such as Figma, Git, and Markdown (docs-as-code environment).
- Simplify complex cloud concepts for a technical B2B audience.
- Support content scalability and translation quality.
About You
Hardskills:
- 5+ years of experience in UX Writing, Technical Writing, or Product Content Design.
- Experience working on complex digital products, ideally in cloud computing, SaaS, or technical B2B environments.
- Strong ability to simplify technical concepts into clear user-facing content.
- Hands-on experience with Figma, Git, and Markdown (docs-as-code approach appreciated).
- Professional fluency in English (written and spoken).
Softskills:
- Autonomous and able to lead content topics across stakeholders.
- Strong collaboration skills in cross-functional environments.
- Structured and detail-oriented mindset.
- Critical thinking and ability to challenge product wording constructively.
- Technical curiosity and willingness to deepen cloud knowledge.
What You Will Find At Scaleway
- Hybrid work: We offer up to 3 days of remote work per week.
- Offices: Our offices are spacious, dynamic workspaces with bold design, conveniently located near public transport. Most of our offices feature outdoor spaces (terraces) and bike parking facilities.
- Dining: Our chef provides a healthy meal service at the headquarters, and breakfast is available across all our sites year-round. Scalers working from regional sites enjoy a Swile card for lunches.
- Well-being commitments: Whether it’s access to a gym, daycare places, or discounted services for caring services, Scaleway is committed to supporting Scalers in maintaining a balanced life.
- International environment: With dozens of nationalities, Scaleway offers a stimulating environment where English is as widely spoken as French.
- Career & Mobility: Our managers value internal mobility, and opportunities to transition to other entities within the Iliad Group are accessible to all Scalers.
Why join the Scaleway adventure?
- A rich and diverse product offering: Scaleway offers over 100 public cloud products in IaaS, PaaS, and AI.
- A cutting-edge technical environment: Scaleway provides modern infrastructures, including high-performance bare metal servers, to tackle exciting technical challenges.
- Commitment to responsible cloud: Scaleway is dedicated to a more responsible cloud, with data centers powered solely by renewable energy since 2017, minimizing our ecological footprint and holding top-level certification.
The Next Steps…
- Screening call with our recruiter.
- Interview with our VP of Product.
- Take-home use case to redesign the wording of a Console feature from scratch and validate your expertise (1h debrief).
- Technical interview with a UX Writer and a Tech Writer to deepen discussions.
- Final interview with a Product Manager and a Product Designer.
At Scaleway, we are committed to building an inclusive and respectful workplace where everyone has a fair opportunity to thrive. All applications are considered with care, regardless of age, gender, sexual orientation, ethnic or social background, religion, disability, or any other characteristic. We believe great ideas come from everywhere, and everyone which is why you should definitely apply.
Key skills/competency
- UX Writing
- Technical Writing
- Product Content Design
- Cloud Computing
- SaaS
- B2B
- Figma
- Git
- Markdown
- English Fluency
Skills & topics
- UX Writer
- Senior UX Writer
- Content Design
- Product Content
- Technical Writing
- SaaS
- Cloud Computing
- B2B
- Figma
- Git
- Markdown
- English
How to get hired
- Tailor your resume: Highlight your 5+ years of UX Writing, Technical Writing, or Product Content Design experience, emphasizing complex digital products in cloud computing or SaaS.
- Showcase your skills: Quantify your achievements in simplifying technical concepts and demonstrate your proficiency with Figma, Git, and Markdown.
- Prepare for interviews: Be ready to discuss your collaborative approach in cross-functional teams and your ability to lead content initiatives.
- Understand the product: Familiarize yourself with Scaleway's cloud offerings and AI initiatives to show your technical curiosity.
- Engage with the hiring team: Prepare thoughtful questions for each stage of the interview process, demonstrating your interest in Scaleway's mission and culture.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the expected salary for a Senior UX Writer at Scaleway?
- While specific salary details are not provided, as a Senior UX Writer with 5+ years of experience, you can expect a competitive salary commensurate with your skills and experience in the tech industry, particularly within the cloud computing sector in Europe. Scaleway offers a comprehensive benefits package as well.
- What are the primary responsibilities of a Senior UX Writer at Scaleway?
- The Senior UX Writer at Scaleway is responsible for crafting clear, concise, and consistent content for the Scaleway Console interface. This includes writing and improving in-product content like labels, microcopy, error messages, and onboarding materials, while adopting a content-first approach in product discovery and delivery.
- What kind of work environment can I expect at Scaleway?
- Scaleway offers a collaborative, international, and hybrid work environment with up to 3 days of remote work per week. The company fosters a spirit of sharing, supports diversity, and provides opportunities for career growth and mobility within the Iliad Group.
- What are the key technical skills required for this Senior UX Writer role?
- Key technical skills include 5+ years of experience in UX Writing, Technical Writing, or Product Content Design, with a strong ability to simplify technical concepts. Proficiency with tools like Figma, Git, and Markdown, and experience in a docs-as-code environment are essential.
- How does Scaleway approach hybrid work for its employees?
- Scaleway embraces a hybrid work model, offering employees up to three days of remote work per week. This allows for flexibility while maintaining team collaboration and company culture through in-office presence.
- What are the career development opportunities at Scaleway?
- Scaleway values internal mobility and provides opportunities for career advancement. Managers encourage transitions to other entities within the Scaleway and the broader Iliad Group, offering significant potential for professional growth.
- What is the application process for the Senior UX Writer position at Scaleway?
- The application process includes a screening call with a recruiter, an interview with the VP of Product, a take-home use case to assess your writing skills, a technical interview with UX and Tech Writers, and a final interview with a Product Manager and Product Designer.