Job Overview
Job TitleProgram Orchestrator
Job TypeFull Time
Offered Salary₹700,000
LocationBengaluru, Karnataka, India
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Job Description
Program Orchestrator at Scaler
Scaler is seeking a proactive and detail-oriented Program Orchestrator to ensure the smooth execution and success of our educational programs. This role involves close collaboration with various teams, meticulous planning, and a strong focus on operational excellence in a dynamic startup environment.
Responsibilities
- Proactively identify and resolve operational challenges to ensure smooth execution.
- Conduct pre- and post-mortems to troubleshoot issues and implement damage control as needed.
- Work cross-functionally with instructors, product teams, and support teams to drive program success.
- Build and maintain strong, trust-based relationships with key stakeholders.
- Communicate effectively in both written and verbal formats across teams and leadership.
- Develop, execute, and maintain detailed operational plans to ensure seamless program execution.
- Track and manage daily, weekly, and monthly tasks with precision and timeliness.
- Ensure high-quality, error-free deliverables that exceed team standards.
- Monitor and report workstream progress to support strategic decision-making.
- Draft policies and document processes to enhance efficiency and standardisation.
- Leverage internal tools (e. g., Google Sheets, Excel, Power BI, and other analytical tools) for data-driven decision-making.
- Identify and implement process automation and optimisation strategies.
- Independently manage and scale up to three workstreams simultaneously.
- Work closely with peers to drive collective team success and operational excellence.
Requirements
- Strong passion for education, technology, and working in a dynamic startup environment.
- Prior experience in program management, founders' office, strategy and operations.
- High proficiency in analytical tools such as Excel, Word, and data visualisation tools.
- Excellent problem-solving and communication abilities.
- Proactive, self-driven, and action-oriented, with a strong sense of ownership and accountability over multiple workstreams.
Key skills/competency
- Program Management
- Operational Excellence
- Stakeholder Management
- Data Analysis
- Process Improvement
- Cross-functional Collaboration
- Problem-Solving
- Communication
- Strategic Planning
- Startup Environment
How to Get Hired at Scaler
- Tailor your resume: Highlight program management, operations, and analytical tool experience.
- Showcase passion: Emphasize your enthusiasm for education, technology, and startups.
- Demonstrate proactivity: Provide examples of problem-solving and taking ownership.
- Prepare for interviews: Be ready to discuss cross-functional collaboration and strategic thinking.
- Research Scaler: Understand their mission, values, and impact in tech education.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What is the primary focus of the Program Orchestrator role at Scaler?
02What kind of experience is most valuable for a Program Orchestrator at Scaler?
03What analytical tools should a Program Orchestrator be proficient in at Scaler?
04How does Scaler support program success in this role?
05What are the key personality traits sought for the Program Orchestrator position at Scaler?
06Can a Program Orchestrator at Scaler manage multiple workstreams?
07What is the importance of operational challenges and post-mortems in this role?
08How does Scaler ensure high-quality deliverables for its programs?
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