18 days ago

Program Orchestrator

Scaler

On Site
Full Time
$90,000
Bengaluru, Karnataka, India
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Job Overview

Job TitleProgram Orchestrator
Job TypeFull Time
Offered Salary$90,000
LocationBengaluru, Karnataka, India
Map of Bengaluru, Karnataka, India

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Job Description

About the Role

Scaler is seeking a proactive and detail-oriented Program Orchestrator to join our dynamic team. In this role, you will be instrumental in ensuring the smooth execution of our educational programs, working cross-functionally to overcome challenges and drive success. If you have a passion for education, technology, and thrive in a fast-paced startup environment, this is the opportunity for you.

Responsibilities

  • Proactively identify and resolve operational challenges to ensure smooth execution.
  • Conduct pre- and post-mortems to troubleshoot issues and implement damage control as needed.
  • Work cross-functionally with instructors, product teams, and support teams to drive program success.
  • Build and maintain strong, trust-based relationships with key stakeholders.
  • Communicate effectively in both written and verbal formats across teams and leadership.
  • Develop, execute, and maintain detailed operational plans to ensure seamless program execution.
  • Track and manage daily, weekly, and monthly tasks with precision and timeliness.
  • Ensure high-quality, error-free deliverables that exceed team standards.
  • Monitor and report workstream progress to support strategic decision-making.
  • Draft policies and document processes to enhance efficiency and standardisation.
  • Leverage internal tools (e. g., Google Sheets, Excel, Power BI, and other analytical tools) for data-driven decision-making.
  • Identify and implement process automation and optimisation strategies.
  • Independently manage and scale up to three workstreams simultaneously.
  • Work closely with peers to drive collective team success and operational excellence.

Requirements

  • Strong passion for education, technology, and working in a dynamic startup environment.
  • Prior experience in program management, founders' office, strategy and operations.
  • High proficiency in analytical tools such as Excel, Word, and data visualisation tools.
  • Excellent problem-solving and communication abilities.
  • Proactive, self-driven, and action-oriented, with a strong sense of ownership and accountability over multiple workstreams.

Key skills/competency

  • Program Management
  • Operational Excellence
  • Stakeholder Management
  • Cross-functional Collaboration
  • Problem-Solving
  • Data Analysis
  • Process Improvement
  • Communication
  • Strategic Planning
  • Startup Environment

Tags:

Program Orchestrator
Program Management
Operations
Strategy
Education Technology
Startup
Excel
Data Analysis
Problem-Solving
Cross-functional Teams
Operational Excellence
Process Improvement
Google Sheets
Power BI
Scaler Academy

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How to Get Hired at Scaler

  • Tailor your resume: Highlight program management, strategy, and operations experience, showcasing analytical tool proficiency.
  • Showcase problem-solving: Emphasize proactive issue resolution and ownership of multiple workstreams in your application.
  • Demonstrate passion: Clearly articulate your enthusiasm for education, technology, and startup environments.
  • Prepare for interviews: Be ready to discuss your experience with data analysis, cross-functional collaboration, and operational excellence.

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