Job Overview
Job TitleProgram Orchestrator
Job TypeFull Time
Offered Salary$90,000
LocationBengaluru, Karnataka, India
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Job Description
About the Role
Scaler is seeking a proactive and detail-oriented Program Orchestrator to join our dynamic team. In this role, you will be instrumental in ensuring the smooth execution of our educational programs, working cross-functionally to overcome challenges and drive success. If you have a passion for education, technology, and thrive in a fast-paced startup environment, this is the opportunity for you.
Responsibilities
- Proactively identify and resolve operational challenges to ensure smooth execution.
- Conduct pre- and post-mortems to troubleshoot issues and implement damage control as needed.
- Work cross-functionally with instructors, product teams, and support teams to drive program success.
- Build and maintain strong, trust-based relationships with key stakeholders.
- Communicate effectively in both written and verbal formats across teams and leadership.
- Develop, execute, and maintain detailed operational plans to ensure seamless program execution.
- Track and manage daily, weekly, and monthly tasks with precision and timeliness.
- Ensure high-quality, error-free deliverables that exceed team standards.
- Monitor and report workstream progress to support strategic decision-making.
- Draft policies and document processes to enhance efficiency and standardisation.
- Leverage internal tools (e. g., Google Sheets, Excel, Power BI, and other analytical tools) for data-driven decision-making.
- Identify and implement process automation and optimisation strategies.
- Independently manage and scale up to three workstreams simultaneously.
- Work closely with peers to drive collective team success and operational excellence.
Requirements
- Strong passion for education, technology, and working in a dynamic startup environment.
- Prior experience in program management, founders' office, strategy and operations.
- High proficiency in analytical tools such as Excel, Word, and data visualisation tools.
- Excellent problem-solving and communication abilities.
- Proactive, self-driven, and action-oriented, with a strong sense of ownership and accountability over multiple workstreams.
Key skills/competency
- Program Management
- Operational Excellence
- Stakeholder Management
- Cross-functional Collaboration
- Problem-Solving
- Data Analysis
- Process Improvement
- Communication
- Strategic Planning
- Startup Environment
How to Get Hired at Scaler
- Tailor your resume: Highlight program management, strategy, and operations experience, showcasing analytical tool proficiency.
- Showcase problem-solving: Emphasize proactive issue resolution and ownership of multiple workstreams in your application.
- Demonstrate passion: Clearly articulate your enthusiasm for education, technology, and startup environments.
- Prepare for interviews: Be ready to discuss your experience with data analysis, cross-functional collaboration, and operational excellence.
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