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Operations & Supply Chain Manager

Scale Army Careers

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Original Job Summary

Overview

The Operations & Supply Chain Manager at Scale Army Careers is a client-facing role within an innovative supply chain consulting agency in the CPG space. In this role, you will manage supply chain operations, project timelines, and client communications while ensuring operational excellence and client satisfaction.

Responsibilities

  • Project Tracking & Operations: Monitor supply chain operations, track progress, and ensure deliverables meet client goals.
  • Client Communication: Handle client emails, follow-up on tasks, and lead client meetings.
  • Stakeholder Management: Act as liaison between internal teams and clients, ensuring clear expectations.
  • Objection Handling: Manage client concerns calmly and professionally.
  • Documentation & Reporting: Record key details using Google Sheets and project management tools.

Qualifications

  • 2+ years of experience in supply chain management or operations (CPG preferred).
  • Strong client-facing experience and professional communication skills.
  • Proficient in Google Sheets and adaptable to other project management tools.
  • Detail-oriented, organized, and capable of handling objections effectively.
  • Comfortable working within the adult wellness space when needed.

What Success Looks Like

Successful candidates will ensure seamless project execution, timely deliverables, clear communication, strong client relationships, and accurate documentation.

Opportunity & Application Process

This is an exciting opportunity for a proactive Operations & Supply Chain Manager to take ownership of client relationships and project execution in a dynamic industry. Applicants must fill in the application form and record a video showcasing their skill sets.

Key skills/competency

  • Supply Chain
  • Operations
  • Client Communication
  • Project Management
  • Stakeholder Management
  • Documentation
  • Google Sheets
  • CPG
  • Objection Handling
  • Remote Work

How to Get Hired at Scale Army Careers

🎯 Tips for Getting Hired

  • Customize your resume: Tailor it to supply chain and operations skills.
  • Highlight CPG experience: Emphasize consumer packaged goods background.
  • Practice client scenarios: Prepare for client communication interviews.
  • Research Scale Army Careers: Understand their culture and consulting approach.

📝 Interview Preparation Advice

Technical Preparation

Review supply chain management software skills.
Practice using Google Sheets for reporting.
Familiarize with project management tools.
Study contract manufacturing and 3PL basics.

Behavioral Questions

Describe a challenging client interaction.
How do you prioritize project deadlines?
Explain your approach when handling objections.
Share an example of effective team collaboration.