Operations & Supply Chain Manager
@ Scale Army Careers

Hybrid
$85,000
Hybrid
Full Time
Posted 21 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXX****** @scalearmy.com
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Job Details

Role Overview

The Operations & Supply Chain Manager at Scale Army Careers will oversee supply chain operations, project timelines, and deliverables with a strong focus on client communication and seamless project execution in the consumer packaged goods space.

Key Responsibilities

  • Project Tracking & Operations: Monitor supply chain operations, track due dates, and ensure alignment with client goals.
  • Client Communication & Follow-ups: Manage email communications, follow up on items, and keep clients informed about project updates.
  • Stakeholder Management: Liaise between internal teams and clients to maintain clear expectations and collaboration.
  • Objection Handling & Issue Resolution: Address client concerns calmly and professionally.
  • Documentation & Reporting: Record project details using Google Sheets and other management tools.
  • Client Calls & Meetings: Lead meetings with confidence, provide updates, and coordinate next steps.

Qualifications

Minimum of 2+ years of supply chain management or operations experience, ideally within the CPG or cosmetics industry. Must have client-facing experience and be proficient in Google Sheets and other project management tools.

What Success Looks Like

  • Seamless project execution with all deliverables on time.
  • Clear and proactive communication across teams and clients.
  • Strong client relationships built on trust and transparency.
  • Well-organized documentation keeping all stakeholders aligned.
  • Confident and professional client engagement in every interaction.

Opportunity

This role offers an exciting opportunity for a proactive, personable professional to lead client relationships and project execution in a dynamic, fast-paced industry. If you excel in client-facing roles, enjoy organizing complex projects, and are a strong communicator, this position is ideal for you.

Application Process

  • Fill in the application form.
  • Record a video showcasing your skill sets.

Key skills/competency

Operations, Supply Chain, CPG, Project Management, Client Communication, Documentation, Stakeholder Management, Google Sheets, Objection Handling, Professionalism

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How to Get Hired at Scale Army Careers

🎯 Tips for Getting Hired

  • Research Scale Army Careers: Understand their supply chain consulting approach and client success stories.
  • Customize your resume: Highlight supply chain and client management experience.
  • Showcase technical skills: Emphasize proficiency in Google Sheets and project tools.
  • Prepare for interviews: Practice client communication and problem-solving examples.

📝 Interview Preparation Advice

Technical Preparation

Review supply chain software basics.
Practice Google Sheets functions.
Study project tracking tools.
Familiarize with data reporting formats.

Behavioral Questions

Describe handling client objections.
Explain your project tracking method.
Discuss collaboration with diverse teams.
Share a success story in client communication.

Frequently Asked Questions