E-commerce Marketing Copywriter
Scale Army Careers
Job Overview
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Job Description
Role Overview
The E-commerce Marketing Copywriter will develop engaging, conversion-focused email and SMS copy designed to strengthen customer retention and lifecycle marketing performance. This role collaborates closely with design and marketing teams to ensure on-brand messaging that resonates with the outdoor recreation audience and supports long-term customer loyalty.
Key Responsibilities
- Email & SMS Copywriting
- Write clear, engaging, and conversion-focused copy for email sequences and SMS outreach.
- Develop messaging that strengthens customer retention and repeat purchase behavior.
- Retention & Lifecycle Campaigns
- Support nurturing campaigns across lifecycle stages, including welcome flows, repeat purchase prompts, and re-engagement sequences.
- Contribute to campaign concepts that guide subscribers through retention-focused journeys.
- Graphic-Based Email Collaboration
- Partner with designers to craft copy for graphic-intensive email layouts that enhance storytelling and engagement.
- Ensure alignment between written messaging and visual presentation.
- Brand Alignment & Audience Focus
- Maintain consistent brand voice and tone across all messaging.
- Create copy that resonates with the outdoor recreation audience, including fishing, hunting, and related lifestyle communities.
- Optimization & Cross-Functional Collaboration
- Work with the marketing team to align messaging with retention strategy and campaign goals.
- Use performance insights to iterate and improve open rates, click-through rates, and conversions.
- Develop effective hooks, subject lines, and campaign angles that drive measurable engagement.
Qualifications
Experience
- 2+ years of experience in email and SMS copywriting, ideally within ecommerce.
- Experience writing graphic-based email copy that supports visual design and engagement.
- Background in retention marketing and lifecycle campaign development.
- Experience working within or marketing to the outdoor recreation industry (fishing, hunting, firearms, etc.).
Skills
- Strong writing skills with the ability to adapt tone and voice to a specific audience.
- Deep understanding of retention marketing principles and customer lifecycle strategy.
- Resourceful and detail-oriented approach, capable of producing high-quality copy with minimal direction.
- Strong collaboration skills when working with design, marketing, and analytics teams.
- Excellent written and verbal English communication skills.
- Analytical mindset with the ability to use performance data to refine and improve messaging.
What Success Looks Like
- Delivery of high-quality, on-brand email and SMS campaigns that increase subscriber engagement and retention.
- Strong open, click, and conversion performance across lifecycle campaigns.
- Deep understanding of customer voice and preferences within the outdoor lifestyle space.
- Effective collaboration with design, marketing, and analytics teams.
- Continuous iteration and measurable improvement based on campaign results.
Opportunity
This is a unique opportunity to join a passionate team focused on building meaningful customer relationships through retention marketing. As the E-commerce Marketing Copywriter, you will directly shape how the brand communicates with its audience and drives long-term loyalty in a thriving ecommerce business. This role offers creative ownership, cross-functional collaboration, and the chance to make a measurable impact on retention performance in a growing remote environment.
Application Process
To be considered for this role these steps need to be followed:
- Fill in the application form
- Record a video showcasing your skill sets
Key skills/competency
- Email Copywriting
- SMS Marketing
- Customer Retention
- Lifecycle Marketing
- Brand Voice
- E-commerce Marketing
- Graphic-Based Copy
- Outdoor Recreation Niche
- Conversion Optimization
- Cross-functional Collaboration
How to Get Hired at Scale Army Careers
- Research Scale Army Careers's client focus: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to understand their client service model.
- Tailor your resume and portfolio: Highlight extensive e-commerce copywriting experience, retention marketing expertise, and specific examples of graphic-based email campaigns, especially within the outdoor recreation industry.
- Showcase your audience understanding: Prepare to demonstrate your ability to write for the outdoor recreation demographic, including fishing and hunting interests, by including relevant samples or discussing past experiences.
- Excel in the video submission: Utilize the required video to articulate your skills, demonstrate strong communication, and express your passion for retention marketing and the target audience.
- Emphasize collaborative skills: Provide examples of successful partnerships with design, marketing, and analytics teams, crucial for this E-commerce Marketing Copywriter role.
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