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Fraud and Risk Analyst
Scale AI
HybridHybrid
Original Job Summary
Overview
The Fraud and Risk Analyst at Scale AI is responsible for managing and resolving complex, high-impact cases involving fraud, scams, privacy, compliance, and emerging risk trends. This role requires deep risk assessments, SQL-driven data analysis, and collaboration with Product, Engineering, and Policy teams to enhance global trust and safety operations.
Responsibilities
- Manage and resolve complex fraud, scam, and compliance cases.
- Conduct deep risk assessments and investigations using internal tools and third-party data.
- Utilize SQL and advanced data analysis to detect anomalies.
- Collaborate across teams to design operational workflows and automation systems.
- Translate case insights into actionable feedback and develop playbooks, SOPs, and macros.
- Monitor performance via case quality reviews, SLA tracking, and user satisfaction metrics.
- Lead or contribute to global safety initiatives and provide vendor training.
Requirements
- 4+ years in Trust & Safety, Fraud Prevention, Scam or Risk Operations, Compliance, or related areas.
- Strong proficiency in SQL and data analysis.
- Deep understanding of global privacy, regulatory, and risk management frameworks.
- Excellent communication, problem-solving skills and high empathy.
- Ability to thrive in fast-paced, high-autonomy environments while managing multiple priorities.
Key Skills/Competency
- Risk Management
- Fraud Prevention
- SQL
- Data Analysis
- Compliance
- Investigations
- Privacy
- Operational Workflows
- Playbooks
- Global Safety
How to Get Hired at Scale AI
🎯 Tips for Getting Hired
- Customize your resume: Tailor experiences to risk analysis roles.
- Research Scale AI: Understand their products, values, and culture.
- Highlight SQL skills: Demonstrate strong data query proficiency.
- Prepare for case studies: Practice solving risk assessment scenarios.
📝 Interview Preparation Advice
Technical Preparation
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Review SQL query techniques.
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Practice detecting data anomalies.
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Refresh data analysis fundamentals.
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Familiarize with risk assessment tools.
Behavioral Questions
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Describe a past investigative challenge.
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Explain teamwork under pressure.
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Detail prioritization during multiple projects.
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Share an example of empathetic problem solving.