Food Service Supervisor

Overview

The Food Service Supervisor role at Sarocemas involves overseeing food preparation, ensuring quality control, and managing a small team in a fast-paced, on-site environment.

Languages & Education

Language: EnglishEducation: Secondary (high) school graduation certificate

Experience & Work Setting

Experience: 1 to less than 2 yearsWork Setting: Fast food outlet, concession, or restaurant. Environment: Noisy, odours, wet/damp, hot, outdoors.

Responsibilities

• Establish work schedules and methods to meet them
• Supervise and coordinate activities of staff preparing and portioning food
• Train staff on job duties, sanitation, and safety procedures
• Estimate ingredient and supplies requirements
• Ensure food and service meet quality control standards
• Address customer complaints or concerns
• Maintain records of stock, repairs, sales, and wastage
• Prepare and submit reports
• Supervise tray assembly and delivery of food trolleys
• Oversee staff of 5-10 people

Work Conditions and Personal Suitability

Work Conditions: Fast-paced, work under pressure, tight deadlines, mix of sitting, standing, walking, bending, crouching, kneeling, and physically demanding tasks. Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, team player

Key skills/competency

supervision, scheduling, training, quality control, sanitation, record-keeping, customer service, leadership, communication, teamwork