Member Service Rep
@ Saratoga Regional YMCA

Saratoga Springs, New York, United States
$17
On Site
Posted 3 days ago

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XXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXX******* @saratogaymca.org
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Job Details

Member Service Representative

The Saratoga Regional YMCA is hiring a Member Service Representative to join their team. This role supports a welcoming and respectful atmosphere, promotes memberships and programs, and responds to member and guest needs.

Position Summary

This position supports a positive and interactive environment. It requires someone warm, friendly, and customer service-focused with strong computer skills.

Job Perks

  • Fun, interactive atmosphere
  • Competitive pay
  • Free YMCA membership!

Requirements

  • Minimum age of 18 years old
  • Previous customer service, sales or related experience
  • CPR and First Aid, child abuse prevention training, Y orientation certifications required within 90 days of hire
  • Excellent interpersonal and problem-solving skills
  • Ability to relate effectively to diverse groups
  • Basic knowledge of computers

Key skills/competency

  • Customer Service
  • Membership Promotion
  • Interpersonal Skills
  • Problem Solving
  • Computer Literacy
  • CPR
  • First Aid
  • Sales
  • Diversity
  • Communication
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How to Get Hired at Saratoga Regional YMCA

🎯 Tips for Getting Hired

  • Research Saratoga Regional YMCA's culture: Understand their mission and values.
  • Customize your resume: Highlight customer service and computer skills.
  • Showcase certifications: Include CPR, First Aid, and relevant training.
  • Practice behavioral interviews: Prepare examples of diverse customer interactions.

📝 Interview Preparation Advice

Technical Preparation

Review basic computer operations.
Practice using membership systems.
Familiarize with CRM software.
Brush up on data entry skills.

Behavioral Questions

Describe a time you resolved a conflict.
Explain how you handled a difficult customer.
Discuss teamwork in a challenging situation.
Share an example of adapting to change.

Frequently Asked Questions