Working Student - Customer Engagement Advisory ... @ SAP
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Job Details
Overview
SAP helps the world run better. At SAP, you bring your best and we bring out the best in you. This working student position in the Customer Engagement Advisory Excellence Team offers an attractive environment, challenging tasks, and opportunities for deep insight and skill growth.
What You'll Build
This role provides students with the opportunity to influence customer solution adoption, consumption, and expansion. You will also support content projects in strategy and technology for Customer Engagement Advisory.
Your Responsibilities
- Qualification and monitoring of incoming tickets in CEA Unified Ticketing
- Data maintenance and dispatching of tickets
- Implementation of Enablement Sessions, liaison with internal teams
- Operations support for proactive Customer Engagement activities
- Editing and publishing content assets including articles, blog posts, and videos
- Designing communication assets like PowerPoint presentations and flyers
- Supporting internal communication, enablement projects, ad-hoc tasks, and special activities
- Event management support from planning to follow-up
What You Bring
You must be a current student from a university or university of applied sciences in fields such as Communications, Marketing, Business Administration or comparable. Proficiency in MS Office tools (PowerPoint, Excel, Outlook), fluent German and English, and an open, creative, and proactive attitude are required. Previous experience in communications, marketing or project management is a plus.
Additional Information
This is a SAP global, strategic, paid working student position with a focus on Customer Engagement Advisory in SAP's Customer Services & Delivery organization. Working from the office is required. Application documents include a cover letter, resume, academic certificates, transcripts, and references as available.
Key skills/competency
Customer Engagement, Ticketing, Communication, Content Creation, Project Management, Strategy, MS Office, German, English, Teamwork
How to Get Hired at SAP
🎯 Tips for Getting Hired
- Research SAP's culture: Understand their mission and global impact.
- Customize your resume: Highlight relevant communications and IT skills.
- Prepare for interviews: Emphasize teamwork and project management.
- Showcase studies: Present examples from previous projects.
- Follow application guidelines: Include all required documents accurately.