Senior Software Architect

About SAP

At SAP, we believe in bringing out the best in you as you bring your best to us. As builders touching over 20 industries and 80% of global commerce, we need your unique talents to shape what's next. The work is challenging but deeply impactful, offering a place where you can be yourself, prioritize wellbeing, and truly belong. You'll benefit from constant learning, skill growth, great benefits, and a supportive team dedicated to your success.

The Opportunity: Senior Software Architect

Do you thrive in collaborative environments and enjoy building tools that empower others? Are you passionate about data, analytics, and cutting-edge technology? Join us as a Senior Software Architect in the Customer Engagement and Innovation Delivery (CEID) organization. In this pivotal role, you will shape the technical vision and architecture of IT solutions powering strategic, board-level internal SAP use cases. A key focus area includes the ONE360 platform and the ONE360 AI Agent framework, which serve as the central workspace for curating critical insights, orchestrating data, and delivering intelligent tools to drive strategic value and enable proactive account and partner management across SAP.

What You'll Build

• Define and evolve the technical strategy and architecture for scalable, secure, and resilient systems.
• Design and guide the implementation of enterprise-grade AI/ML and agentic capabilities.
• Partner with cross-functional teams to deliver solutions that are reliable, cost-efficient, and aligned with SAP’s broader Business AI vision.
• This role blends deep software architecture expertise with hands-on experience in building production-ready solutions, offering a unique opportunity to drive innovation at the core of SAP’s customer engagement landscape.
• Develop the system architecture, select appropriate technologies, and establish design principles to ensure scalability, maintainability, and alignment with business needs.
• Translate product and business goals into a clear technical direction, define architectural standards, and guide long-term technology evolution.
• Collaborate closely with product managers, engineers, data experts, and UX to design robust solutions and ensure architectural feasibility across all components.
• Oversee non-functional requirements such as performance, scalability, resilience, and security to deliver enterprise-grade, production-ready systems.
• Guide development teams, conduct design reviews, and foster best practices to strengthen architectural thinking across the organization.

What You Bring

• Bachelor’s or Master’s degree in Business Informatics, Data Science, Media Informatics, or a related field.
• 8+ years in software architecture/engineering working in agile/scrum environments, including 3+ years building and operating AI/ML solutions.
• Strong understanding of webstack technologies: TypeScript, NodeJS, ReactJS, and Java.
• Experience working with RESTful APIs and backend services.
• Proficiency in version control systems, especially Git.
• Security and compliance understanding in cloud and orchestrated environments: secrets management, encryption, zero trust, audit logging; familiarity with SOC 2, ISO 27001, HIPAA/PCI depending on industry.
• Experience evaluating LLMs and foundation models (OpenAI, Anthropic, Meta, open-source), prompt engineering, RAG, fine-tuning strategies, and cost/performance trade-offs.
• Excellent communication in English (German is a plus) and strong stakeholder management skills; ability to simplify complex topics, influence decisions, and lead cross-functional initiatives.
• Passion for creating user-centered, compelling visualizations through iterative learning and refinement.

Where You Belong

The team within SAP’s internal IT organization is responsible for defining and implementing SAP’s internal Customer and Partner 360° dashboards. These dashboards empower internal stakeholders with fast, secure, and trusted data, enabling data-driven decision-making and efficient daily operations to ultimately strengthen how SAP supports its customers.

We are a cross-functional group of requirements engineers, data specialists, and developers dedicated to maintaining and continuously improving the ONE360 Dashboard and driving AI agentic use cases across the ONE360 data foundation. We work closely with business stakeholders, backend engineering teams, and architects to deliver innovative, high-quality solutions with a strong focus on data quality and exceptional user experience.

Bring Out Your Best at SAP

SAP innovations help over four hundred thousand customers worldwide work more efficiently and use business insight more effectively. Known for leadership in enterprise resource planning (ERP) software, SAP has evolved into a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and over 100,000 employees globally, we are purpose-driven and future-focused, fostering a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we ensure every challenge receives the solution it deserves. At SAP, you can truly bring out your best.

We Win With Inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models ensure that everyone—regardless of background—feels included and can perform at their best. We believe we are made stronger by the unique capabilities and qualities each person brings to our company. We invest in our employees to inspire confidence and help everyone realize their full potential, ultimately unleashing all talent and creating a better world.

SAP is committed to Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you require accommodation or special assistance to navigate our website or complete your application, please email our Recruiting Operations Team at Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.

Key skills/competency

• Software Architecture
• AI/ML Development
• Technical Strategy
• System Design
• Cloud Security
• Webstack Technologies
• Data Analytics
• API Design
• Git Version Control
• Agile Methodologies