Senior Internal Communications Specialist

About the Role

Grade Level (for internal use): 09

The Role

Reporting into the S&P Global Ratings’ Head of Internal Communications, this role will help execute the Ratings Communications Team's internal communications strategy across the global employee population. You will help the Ratings Communications team and senior stakeholders create, execute, and manage internal communication strategies while highlighting our culture, promoting our values, and enhancing internal understanding of our division's strategy.

The Team

You will be part of a global, dynamic Communications team that is deeply committed to the work we do, the value we bring to our stakeholders, and to supporting each other. As a geographically distributed team, we embrace a global mindset and collaborate seamlessly across time zones to deliver exceptional communications that align with S&P Global's mission and values. You will be part strategist, part tactician, with attention to detail and the ability to manage and execute communications plans. We are seeking an excellent writer and storyteller who can operate in a fast-paced environment to develop effective, executive-ready content and act as a trusted communication partner. Being comfortable with GenAI and AI tools is a must.

Responsibilities and Impact

• Help execute internal communications that align with Ratings' internal messaging and tone, including business and cultural priorities, and ensure they are consistent with the enterprise.
• Serve as a key writer on the team: draft communications on behalf of leaders, write engaging stories for the intranet, produce newsletters, and execute on communications plans for key initiatives and major internal milestones.
• Plan and prepare effective, thoughtful, and engaging communications that educate, inform, connect, and inspire employees.
• Proactively use in-house GenAI and other purpose-specific communications tools and software, and explore new tools that help enhance our internal communications processes.
• Partner with fellow team members and senior stakeholders to coordinate communications plans, town halls, fireside chats, roundtables, and other internal events, and formulate FAQs, key messages, and other internal resources, as guided by the Head of Internal Comms.
• Work with a global mindset that is educated and sensitive to geographic and cultural differences.
• Be a proactive team player who is able to take broad concepts and minimal direction to execute multichannel, dynamic communications plans.

Functional & Business Knowledge

• Understanding of the global financial markets or a willingness to learn and understand the S&P Global Ratings business.
• Excellent written and oral communication, editing, and presentation skills.
• Strong interpersonal skills, with the ability to engage and build rapport with employees across all levels of the organization.
• Ability to work within a team across multiple time zones, balancing competing priorities, and tight deadlines.
• Ability to own tasks and projects start to finish with minimal oversight, know when to escalate challenges, and produce a finished project that meets or exceeds expectations.
• Out-of-the-box thinking to determine the best channel to use for any kind of messaging – with an eye to developing new channels as needed.
• Be agile, collaborative, transparent, and assume positive intent across the team and internal stakeholders.
• Exceptional organizational skills, with a keen eye for detail.

What We're Looking For

Basic Required Qualifications:

• Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or related fields; or equivalent relevant experience.
• 2+ years' experience working in a corporate environment or Corporate Communications department.
• Strong written and verbal communication skills with the ability to craft clear, compelling messages for internal audiences.
• Within work schedule must be willing to work core hours of 8am– 3pm Eastern Time.
• Proficiency in the Microsoft Office suite, comfort with using GenAI tools at work.
• Experience working across multiple time zones and managing tight deadlines.

Additional Preferred Qualifications

• Basic knowledge of content management systems and communications specific tools.
• Basic graphic design knowledge and familiarity with tools like Canva.
• Knowledge of Workshop or other email communications software.
• Demonstrated experience with using analytics to measure the effectiveness of communications strategies and campaigns.
• Understanding of financial services, data analytics, or technology industries.

What’s In It For You?

Our Mission

Advancing Essential Intelligence.

Our People

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our Benefits Include

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Key skills/competency

• Internal Communications
• Content Strategy
• Executive Writing
• Stakeholder Engagement
• GenAI Tools
• Global Mindset
• Event Coordination
• Corporate Messaging
• Financial Markets Acumen
• Project Management