Sr. Sales Operations and Strategy Analyst

Sr. Sales Operations and Strategy Analyst at Samsara

Who We Are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, a platform that enables organizations dependent on physical operations to harness Internet of Things (IoT) data. This allows them to develop actionable insights and improve their operations. At Samsara, we are committed to improving the safety, efficiency, and sustainability of the physical operations that power our global economy. Representing over 40% of global GDP, these industries – including agriculture, construction, field services, transportation, and manufacturing – form the infrastructure of our planet. We are excited to help digitally transform their operations at scale.

Working at Samsara means you will help define the future of physical operations and be part of a team shaping an exciting array of product solutions, such as Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you will have the autonomy and support to make an impact as we build for the long term.

We are seeking a Sr. Sales Operations and Strategy Analyst to join our Renewals Business Operations team. This role will drive process and technical transformations within our renewals organization, focusing on enabling our Renewal Account Executives (RAEs) to transition towards proactive, relationship-driven customer lifecycle management. The ideal candidate combines strong technical skills with business operations expertise and thrives in a fast-paced, high-growth B2B SaaS environment.

In this role, you will:

• Design and manage comprehensive lifecycle management process and systems to support renewal sales cycles. This includes automated task assignment, risk controls, dashboard/workflow tooling in Salesforce and Gong that enable RAEs to transition from transactional to relational customer engagement.
• Convert product telemetry, AI/ML signals, and health data into actionable risk indicators and prioritized tasks for the renewals team.
• Develop reporting and analytics capabilities to monitor system effectiveness, user adoption, and business impact. Provide data-driven recommendations for process improvements.
• Collaborate with Sales Operations, Finance, and technical teams to integrate renewal workflows with broader business processes and systems.
• Partner with technical teams to implement Salesforce configurations, custom fields, workflows, and process automation.
• Create training materials and enablement content to ensure successful adoption of new systems and processes.

Minimum requirements for the role:

Experience & Background:

• 3-5 years of work experience in business operations, sales operations, or systems analysis roles, preferably supporting sales organizations.
• 2+ years of hands-on experience with Salesforce administration, including custom objects, workflows, process automation, and reporting.
• Background in designing and implementing scalable business processes and technical solutions.
• Strong analytical and problem-solving skills with ability to translate business requirements into technical solutions.
• Excellent project management skills with experience leading cross-functional technical implementations.

Benefits

Full-time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Key skills/competency

• Salesforce Administration
• Business Operations
• Sales Operations
• Systems Analysis
• Process Design
• Technical Solutions
• Data Analytics
• Project Management
• Cross-functional Collaboration
• B2B SaaS