Retail Assistant Store Manager
SalonCentric - A Subsidiary of L'Oreal USA · West Hollywood, CA
- On site
- Full-time
- $47,632 / year
- West Hollywood, CA
Job highlights
- Manage retail store operations and team performance.
- Drive sales and business growth initiatives.
- Lead and develop a high-performing store team.
- Provide exceptional customer service and education.
- Utilize retail leadership and POS systems.
About the role
About the Role
Do you have a passion for people and delivering exceptional customer service? Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry? Do you love hair and beauty products? If you answered YES, apply today for our Retail Assistant Store Manager Position! SalonCentric, a subsidiary of L’Oréal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands and we’re seeking qualified candidates.Why Join SalonCentric?
- Fabulous FT Benefits: Enjoy Medical, Dental, Vision, 401K, and PTO benefits.
- Work-Life Balance: Say goodbye to the mall, late nights and long weekends and enjoy desirable hours with most major holidays off!
- Employee Discount: Enjoy a generous employee discount on the best brands in the business.
- Team Environment: Bring your unique personality and join our creative and fun store teams.
- Continuous Learning: Enjoy continuous education on hair and beauty products and explore growth and development opportunities within the SalonCentric and L’Oréal USA family!
Assistant Store Manager Competencies/Responsibilities
- Build a Great Team: Assist the store manager in developing high-performing teams that exceed customer expectations. Recruit great talent and ensure team members have the knowledge and tools for success. Treat team members with respect and dignity.
- Set Clear Direction: Work alongside your store manager to establish and communicate a clear vision to your team. Champion company vision/goals and motivate the team effectively.
- Drive the Business: Support your store manager in creating new approaches to increase sales and profitability by identifying opportunities and acting quickly. Analyze sales trends and share knowledge with associates.
- Lead with Passion: Take an active role in motivating your team and creating an environment of open communication. Be an out-of-the-box thinker open to new ideas and share that passion with your team daily.
- Influence and Inspire: Help create a positive, enthusiastic working culture. Understand what motivates others and always lead by example.
- Act with Integrity Always: Exhibit integrity in all words and actions. Build trust by delivering on commitments.
Requirements
- 1 to 2 years of retail leadership experience.
- Self-directed with excellent organizational and time management skills.
- Outstanding customer service, written and verbal communication skills.
- Ability to use computerized point of sale system; SAP experience preferred.
- Must be able to work weekends as availability guidelines require.
- Must be 18 years of age and have a High School Diploma or equivalent GED.
- Must be able to lift up to 20 lbs.
- Must be able to stand and walk about the store throughout the scheduled shift.
- A Cosmetology license is a plus, but not required.
Key Skills/Competency
- Retail Management
- Team Leadership
- Customer Service Excellence
- Sales Generation
- Inventory Management
- Merchandising
- Operational Efficiency
- Employee Development
- SAP
- Loss Prevention
Skills & topics
- Retail Management
- Assistant Store Manager
- Customer Service
- Team Leadership
- Sales
- SalonCentric
- L'Oreal USA
- Beauty Industry
- Retail Operations
- POS Systems
How to get hired
- Tailor your resume: Highlight your 1-2 years of retail leadership, customer service, and team development experience. Quantify achievements in sales and profitability.
- Showcase leadership skills: Emphasize your ability to motivate teams, set clear directions, and act with integrity in your application and during interviews.
- Demonstrate operational knowledge: Mention any experience with point-of-sale (POS) systems, and specifically SAP if applicable, to show your technical readiness.
- Express passion for beauty: Convey your enthusiasm for hair and beauty products and the salon industry, aligning with SalonCentric's core business.
- Prepare for behavioral questions: Be ready to discuss how you've built teams, driven business, and led with passion and integrity, using the STAR method.
Technical preparation
Practice using POS systems and SAP.,Review retail math and sales forecasting.,Understand inventory management principles.,Familiarize yourself with beauty industry trends.
Behavioral questions
Describe a time you motivated a team.,How do you handle customer complaints?,Share an example of driving sales growth.,How do you act with integrity daily?
Frequently asked questions
- What is the salary range for the Retail Assistant Store Manager position at SalonCentric?
- The yearly salary range for the Retail Assistant Store Manager position at SalonCentric is between $22.90 and $24.90 per hour, which translates to approximately $47,632 to $51,792 annually, depending on the specific hours worked and any applicable overtime. This range reflects the company's compensation structure for this role.
- What are the key responsibilities of a Retail Assistant Store Manager at SalonCentric?
- As a Retail Assistant Store Manager at SalonCentric, your key responsibilities include assisting the store manager in building and developing a high-performing team, driving sales and profitability, ensuring exceptional customer service, and upholding company vision and values. You'll also play a role in recruiting, training, and motivating store associates.
- What qualifications are necessary to become a Retail Assistant Store Manager at SalonCentric?
- To qualify for the Retail Assistant Store Manager role, you need 1-2 years of retail leadership experience, excellent organizational and time management skills, and outstanding customer service and communication abilities. Familiarity with computerized point-of-sale systems (SAP experience is a plus) is also required. You must be at least 18 years old and possess a High School Diploma or GED.
- Does SalonCentric offer benefits for full-time employees like the Retail Assistant Store Manager?
- Yes, SalonCentric offers a comprehensive benefits package for full-time employees, including Medical, Dental, Vision, 401K, and Paid Time Off (PTO). This demonstrates their commitment to employee well-being and long-term career growth within the company.
- What is the work environment like for a Retail Assistant Store Manager at SalonCentric?
- The work environment at SalonCentric is described as creative and fun, with a focus on collaboration and teamwork. You can expect desirable hours, with most major holidays off, avoiding the typical late nights and long weekends associated with mall retail. The company fosters continuous education and opportunities for professional growth.
- How can I stand out when applying for the Retail Assistant Store Manager role at SalonCentric?
- To stand out, tailor your resume to highlight your leadership experience, customer service skills, and any experience with POS systems like SAP. During the interview, express your passion for the beauty industry and demonstrate how you embody SalonCentric's values of teamwork, integrity, and driving business results.