Technical Architect – Partner Success
@ Salesforce

Melbourne, Victoria, Australia
$160,000
On Site
Full Time
Posted 18 hours ago

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Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. At Salesforce, ambition meets action, tech meets trust, and innovation is a way of life. Join Trailblazers who are passionate about bettering business through AI and remain committed to Salesforce's core values.

The Team

The Partner Success team supports Partners in driving customer success by offering pre-sales support, enablement, and engineering solutions. Collaborating with Partner Account Managers, Sales, Solution Engineering, Customer Success, Services, Product, and Partner Support ensures quality consulting, successful implementation, and robust adoption of the Salesforce Customer Success Platform.

The Role

As a Technical Architect – Partner Success, you will provide Partner PreSale Support in the ANZ region. You will balance technical expertise and business acumen by gathering requirements, designing technical sales strategies, configuring solutions, and mentoring teams. Your role will include:

  • Assessment & Evangelization: Sharing the Agentforce story and driving solution integration.
  • Solution Co-Creation: Delivering technical expertise for Salesforce products with partners including GSIs and SIs.

Your Impact

  • Lead strategic, scalable solution design for partner success.
  • Act as a trusted advisor to both internal teams and partners.
  • Deliver hands-on technical consulting and configuration for Salesforce products, including AI and Data solutions.
  • Mentor team members and contribute to internal enablement and growth initiatives.
  • Support pre-sales activities with technical responses for RFPs/RFIs.

Experience/Skills Required

The ideal candidate will have 3-4+ years of industry experience in technical roles such as Solution Engineering or Technology Consulting, with a strong background in Salesforce declarative configuration, coding best practices, and enterprise integration. Experience with AI, Data Cloud, Snowflake, AWS, GCP, and machine learning models is essential. Relevant certifications such as Salesforce.com AI Specialist, Agentblazer Innovator, and Certified Data Cloud are highly regarded.

Unleash Your Potential

At Salesforce, benefits and resources are provided to help you find balance and achieve your best. Apply today to shape the future of AI and redefine what’s possible for yourself and the world.

Accommodations

If you require assistance due to a disability, please submit a request via the Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer committed to fairness and inclusivity in all aspects of employment.

Key skills/competency

  • Pre-sales
  • Architecture
  • Salesforce
  • AI
  • Data
  • Integration
  • Consulting
  • Mentorship
  • Solutioning
  • Enablement
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How to Get Hired at Salesforce

🎯 Tips for Getting Hired

  • Research Salesforce: Understand their culture, mission, and recent innovations.
  • Customize your resume: Highlight relevant Salesforce and pre-sales experience.
  • Emphasize certifications: Include Salesforce and AI-related credentials.
  • Prepare for technical interviews: Review system integration and architecture topics.
  • Showcase communication skills: Demonstrate mentorship and team collaboration abilities.

📝 Interview Preparation Advice

Technical Preparation

Review Salesforce integration patterns.
Study Salesforce AI and Data solutions.
Brush up on cloud platform basics.
Practice coding and configuration exercises.

Behavioral Questions

Describe a challenging team project.
Explain mentoring experience with peers.
Share a time you resolved conflicts.
Discuss handling tight deadlines.

Frequently Asked Questions