What specific experience is required for the Success Architect Agentforce Data Cloud role at Salesforce?

The Success Architect Agentforce Data Cloud role at Salesforce requires demonstrated success leading at least two full-lifecycle implementations of enterprise Customer Data Platforms (CDP). You'll also need a deep understanding of data modeling, integration architectures, and data governance best practices, along with excellent communication skills to work with cross-functional teams and executive stakeholders.

Is this a remote or hybrid position at Salesforce?

This role is office-flexible, with the expectation to work from the office three days per week, indicating a hybrid work arrangement.

What kind of technical skills are most important for the Success Architect Agentforce Data Cloud position?

Key technical skills include a strong understanding of data modeling, integration architectures, and data governance. Experience with enterprise Customer Data Platforms (CDP) and guiding customers through migration to and optimization of Agentforce + Data Cloud is crucial. Familiarity with large data platforms and Salesforce Clouds is also preferred.

How does Salesforce use AI in its recruiting process for roles like the Success Architect?

Salesforce utilizes AI tools to assist recruiters in assessing candidate resumes and qualifications. However, human recruiters always make the final candidate selection and hiring decisions. You can find more information in their Candidate Privacy Statement.

What is the career growth potential for a Success Architect at Salesforce?

As a Success Architect at Salesforce, you'll be instrumental in driving customer success and organizational growth. You'll gain experience with cutting-edge AI and data technologies, work with strategic customers, and have opportunities for thought leadership through mentoring and knowledge sharing, contributing to your career advancement within the company.

What is the typical compensation range for a Success Architect Agentforce Data Cloud at Salesforce?

The typical base salary range for this position at Salesforce is between $123,100 and $186,300 annually. This range is for base salary only and does not include potential bonuses, equity, or benefits.

Are there specific industry or platform experiences that are highly valued for this Success Architect role?

Yes, preferred experience includes working with large data platforms like Snowflake, Databricks, AWS, GCP, or Azure, and with Customer Data Platforms (CDP) such as Segment, Tealium, or Adobe Experience Platform. Experience implementing various Salesforce Clouds is also a significant advantage.

What is Salesforce's approach to diversity and inclusion for the Success Architect role?

Salesforce is dedicated to fostering a diverse and inclusive workplace. They believe that unique perspectives greatly contribute to team success and welcome individuals from all backgrounds, ensuring that all employees and applicants are assessed on merit, competence, and qualifications without discrimination.

Success Architect (Agentforce / Data Cloud)

Salesforce · Denver, CO

On site
Full-time
$186,000 / year
Denver, CO

Job highlights

Drive customer success with AI and data expertise.
Architect solutions for Agentforce and Data Cloud.
Advise executives on technology strategy and ROI.
Collaborate with diverse internal and external teams.
Lead enterprise CDP implementations and data optimization.

About the role

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications for this position will be accepted on an ongoing basis. At Salesforce, we are dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued. We believe that the unique perspectives and skills of diverse candidates greatly contribute to the success of our teams. As an Agentforce + Data Cloud Success Architect, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics. Data Cloud supports seamless integration with Salesforce Marketing, Sales, and Service Clouds, enabling Customer 360 use cases. This ensures that businesses can unify customer data across all touchpoints, enhancing AI-driven marketing automation, personalized engagement, and predictive customer insights. By powering hyper-personalized experiences and real-time decision-making, Data Cloud helps organizations maximize customer lifetime value and drive business growth. Additionally, Data Cloud is the foundation of Agentforce, enabling real-time, intelligent decision-making by centralizing and harmonizing enterprise data. By leveraging Data Cloud, Agentforce can deliver context-aware AI automation, hyper-personalized customer interactions, and predictive insights, driving greater operational efficiency and business value.

Responsibilities

Be a trusted Agentforce + Data Cloud subject-matter expert for the broader Success Architect organization, including how Data Cloud relates to the success of AI
Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data Cloud
Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization
Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data Cloud customers
Build strong relationships with both internal and external business partners, contributing to broader goals and growth
Drive thought leadership through mentoring and knowledge sharing

Your Impact

As an Agentforce + Data Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organization. Your expertise and guidance will directly influence the technical architecture, performance optimization, and solution design strategies for our strategic customers, ensuring their success in leveraging Agentforce + Data Cloud's powerful data capabilities. By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry.

Collaboration and Team Work

Collaboration is at the core of our success, and as an Agentforce + Data Cloud Success Architect, you will have the opportunity to work closely with diverse teams of professionals. You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals.

Minimum Requirements

Must be a U.S. Citizen due to work with Federal Government
Demonstrated success leading at least two full-lifecycle implementations of enterprise Customer Data Platforms (CDP)
Demonstrated ability to analyze, design, and optimize business processes focusing on data & integration architecture, with a focus on guiding customers through migration to and optimization of Agentforce + Data Cloud
Deep understanding of data modeling, integration architectures, and data governance best practices
Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive
Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers
Ability to demonstrate basic understanding and stay up-to-date with emerging data-related and AI technologies
Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy
Degree or equivalent experience required. Experience evaluated based on the strengths you'll need for the role (e.g. proven behaviors in previous jobs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Preferred Experience

Experience in a consulting.implementation Partner for Data Cloud/CDP
Experience with large data such as Snowflake, Databricks, AWS, Google Cloud Storage/Big Query, Azure administration or architecture
Experience with Customer Data platforms such as Segment, Tealium, Adobe Experience Platform, Amperity, Treasure Data, Twilio Segment, Realtio, etc
Experience implementing Salesforce Clouds, Multi cloud scenarios - Sales, Service, Industries, Marketing or Commerce
Familiar with at least one of the Salesforce Architecture Domains: Integration, Access and Identity Management, Data Architecture, Sharing and Visibility, Declarative and APEX Development
Experience in programming languages such as Python, Java, .Net, SQL

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Key skills/competency

Success Architect
Agentforce
Data Cloud
Customer Data Platforms (CDP)
Data Modeling
Integration Architecture
Data Governance
AI Technologies
Salesforce Clouds
Executive Stakeholder Management

Skills & topics

Success Architect
Agentforce
Data Cloud
Customer Success
CRM
AI
Data Architecture
Customer Data Platform
CDP
Salesforce

How to get hired

Tailor your resume: Highlight experience with Customer Data Platforms (CDP), data modeling, and integration architecture, specifically mentioning Agentforce and Data Cloud.
Showcase technical depth: Emphasize your ability to analyze, design, and optimize business processes, and translate technical concepts into business value and ROI.
Quantify achievements: Provide examples of successful full-lifecycle enterprise CDP implementations and your impact on customer success and business growth.
Demonstrate collaboration: Illustrate your experience working with cross-functional teams from developer to executive levels and influencing stakeholders.
Prepare for interviews: Be ready to discuss your understanding of data ethics, privacy, and emerging AI/data technologies, and how you've managed tasks independently.

Technical preparation

Master data modeling and integration architecture.,Implement enterprise Customer Data Platforms (CDP).,Understand Agentforce and Data Cloud capabilities.,Familiarize with large data platforms and AI.

Behavioral questions

Describe a complex data architecture you designed.,How do you translate technical concepts to executives?,Share an experience leading CDP implementation.,How do you ensure data ethics and privacy?

Frequently asked questions

What specific experience is required for the Success Architect Agentforce Data Cloud role at Salesforce?: The Success Architect Agentforce Data Cloud role at Salesforce requires demonstrated success leading at least two full-lifecycle implementations of enterprise Customer Data Platforms (CDP). You'll also need a deep understanding of data modeling, integration architectures, and data governance best practices, along with excellent communication skills to work with cross-functional teams and executive stakeholders.
Is this a remote or hybrid position at Salesforce?: This role is office-flexible, with the expectation to work from the office three days per week, indicating a hybrid work arrangement.
What kind of technical skills are most important for the Success Architect Agentforce Data Cloud position?: Key technical skills include a strong understanding of data modeling, integration architectures, and data governance. Experience with enterprise Customer Data Platforms (CDP) and guiding customers through migration to and optimization of Agentforce + Data Cloud is crucial. Familiarity with large data platforms and Salesforce Clouds is also preferred.
How does Salesforce use AI in its recruiting process for roles like the Success Architect?: Salesforce utilizes AI tools to assist recruiters in assessing candidate resumes and qualifications. However, human recruiters always make the final candidate selection and hiring decisions. You can find more information in their Candidate Privacy Statement.
What is the career growth potential for a Success Architect at Salesforce?: As a Success Architect at Salesforce, you'll be instrumental in driving customer success and organizational growth. You'll gain experience with cutting-edge AI and data technologies, work with strategic customers, and have opportunities for thought leadership through mentoring and knowledge sharing, contributing to your career advancement within the company.
What is the typical compensation range for a Success Architect Agentforce Data Cloud at Salesforce?: The typical base salary range for this position at Salesforce is between $123,100 and $186,300 annually. This range is for base salary only and does not include potential bonuses, equity, or benefits.
Are there specific industry or platform experiences that are highly valued for this Success Architect role?: Yes, preferred experience includes working with large data platforms like Snowflake, Databricks, AWS, GCP, or Azure, and with Customer Data Platforms (CDP) such as Segment, Tealium, or Adobe Experience Platform. Experience implementing various Salesforce Clouds is also a significant advantage.
What is Salesforce's approach to diversity and inclusion for the Success Architect role?: Salesforce is dedicated to fostering a diverse and inclusive workplace. They believe that unique perspectives greatly contribute to team success and welcome individuals from all backgrounds, ensuring that all employees and applicants are assessed on merit, competence, and qualifications without discrimination.