Partner Strategy & Operations Manager

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Salesforce: Salesforce is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we’re delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate–and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes and one of Fortune’s 100 Best Companies to Work For. Our more human, less corporate culture is built around doing work that matters, winning as a team and celebrating success Aloha-style. Ready to find your #dreamjob?

About The Position

The Partner Strategy & Operations team plays a critical role in supporting the Alliances organization, overseeing the full lifecycle of our system integrator (SI), reseller, and outsourced service provider (OSP) partnerships. As a strategic partner to the business, the team delivers data-driven insights that illuminate how partners influence every stage of the customer lifecycle. This role focuses on transforming complex data into actionable intelligence and executive-level storytelling. Key deliverables include developing advanced analytical models, conducting deep-dive performance analyses, building scalable reporting solutions, and crafting high-impact, executive-ready presentations that drive alignment and decision-making across Salesforce leadership. The ideal candidate will collaborate cross-functionally across multiple teams and gain exposure to senior executives. Your work will directly enable stakeholders and leadership to make informed, proactive decisions by providing the insights, tools, and frameworks needed to shape effective, data-driven partner strategies. The successful candidate will have a relentless curiosity and possess a passion for creating innovative analyses to identify opportunities. Moreover, they will excel at developing recommendations that transcend the numbers. Ideally, this person will have worked at a top-tier management consultancy, an investment bank, or financial institution, or acted in a similar capacity, and will feel comfortable interacting with senior management on a regular basis.

Responsibilities

• Develop and deliver clear, compelling presentations for senior executive audiences
• Design, develop, and interpret key partner growth metrics, including gap analysis, targeting strategies, campaign execution, market readiness measurement, and training effectiveness
• Lead ongoing business performance analyses to inform day-to-day operations and drive continuous improvement
• Support strategic initiatives and operational reviews by identifying actionable opportunities for improvement
• Translate data into insights and recommendations to guide strategic decision-making
• Advise on organizational design and structure by evaluating alignment opportunities and assessing operational impact

Target Skills/Experience

• 6-10 years work experience focused on quantitative analysis, Excel and logical reasoning; experience using databases for analysis
• Strong executive presentation skills, especially related to building compelling PowerPoint / Google Slides presentations
• Exceptional problem-solving skills: demonstrated ability to structure complex problems, develop solutions
• Creativity in developing actionable recommendations for presentation to senior management
• Self-starter and high degree of motivation to go above and beyond the task at hand
• Excellent written and verbal communications skills
• Bachelor’s Degree preferably in an analytical discipline such as economics, business, computer science, engineering, etc.
• Work experience in consulting or finance is a plus
• Experience with SQL, Tableau, and/or Snowflake (or similar analytical packages) a plus

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Key skills/competency

• Partner Strategy
• Operations Management
• Data Analysis
• Executive Presentations
• Quantitative Analysis
• Strategic Planning
• Business Insights
• Cross-functional Collaboration
• Problem Solving
• Consulting