Manager, Global Intelligence & Insider Threat

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. At Salesforce, ambition meets action, tech meets trust, and innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Summary

The Global Security & Safety (GS&S) team at Salesforce delivers the best place to work from anywhere, safely. Our evolving safety and security programs are equitable, agile, and versatile to support the company's growth, its operating model, and protect our people and brand. Trust is our highest priority. Nothing is more important than the safety, security, and peace of mind of our employees, customers, partners and guests.

This active intelligence role serves our growing Global Intelligence Center within GS&S, driving analytical and investigative initiatives to support the safety of our company, products, and people. This role is critical for providing analytical support across various product functions, offering a global perspective on emerging threats to Salesforce’s operations, brand, and people. A key responsibility is maintaining a continuous and rigorous stream of updates on major internal and external threats. Furthermore, cultivating a global network of information sharing across networks inclusive of regional specialists, intelligence sources, and relevant nonprofit and government organizations, is essential for supporting Salesforce's international expansion.

Job Responsibilities

• Produce timely briefs and early escalation of company-impacting events to both internal senior leadership and external audiences.
• Support to insider threat and corporate investigations activities.
• Lead the effective visual representation of Salesforce's intelligence activities, encompassing layered products, mapping of stakeholders and threat actors, and the creation of infographics.
• Assist in designing and integrating solutions using the Salesforce platform within our global risk and intelligence portfolio. This is to ensure stakeholders receive timely, actionable intelligence through refined tools.
• Prioritize and gather internal requirements through leadership and collaboration with global stakeholders.
• Assess third-party tools and services to inform "buy versus build" decisions.
• Maintain current knowledge of rapidly evolving developments, trends, and technologies relevant to government, academia, and various industries.
• Collaborate with the senior leadership team in GS&S to address product abuse issues and refine related processes, thereby strengthening enterprise-wide mitigation and risk management efforts.
• Travel domestically and internationally up to 10% as required.

Key skills/competency

• Government and Private Sector experience
• Team Player
• Results-Driven
• Growth Mindset
• Critical Thinking
• Adaptability & Flexibility
• Strong Written & Verbal Communication Skills
• Cross-Functional Collaboration
• Curious & Passionate
• Geopolitical Analysis Skills
• Insider & Corporate Investigations Skills
• Global Intelligence
• Threat Assessment
• Risk Management
• Data Visualization
• Stakeholder Management