Chief Revenue Officer

Chief Revenue Officer (CRO), Agentforce Process Automation & Intelligence

Salesforce is seeking a dynamic and transformational Chief Revenue Officer (CRO) to lead the Agentforce Process Automation & Intelligence organization. This role is crucial for defining and executing a growth-focused customer acquisition and expansion strategy, driving revenue and bookings globally.

About the Role

As a strategic business owner, the CRO will combine long-term vision with disciplined execution. You will be responsible for inspiring and scaling high-performing, distributed teams in a fast-moving, evolving market. This leader will bring intellectual curiosity, executive presence, and the ability to navigate the complexities of a global organization, anticipating market shifts and aligning stakeholders.

Key Responsibilities

• Develop and implement a comprehensive customer acquisition and growth strategy for Agentforce Process Automation and Intelligence, targeting FINS, Pharma, Supply Chain, Manufacturing, and Public Sector.
• Lead and scale a high-performing, solution engineering organization through complexity, market shifts, and organizational change.
• Drive a growth-oriented go-to-market strategy with operational discipline and execution rigor.
• Build and sustain strong cross-functional partnerships across product, marketing, recruiting, and finance, leveraging AI-driven sales enablement tools like Slackbot and Agentforce.
• Cultivate and maintain executive-level customer relationships, expanding the Agentforce Process Automation & Intelligence footprint across strategic accounts.
• Own forecasting accuracy, pipeline health, and funnel performance through clear metrics and a disciplined operating cadence.
• Oversee the end-to-end sales lifecycle, balancing strategic vision with operational excellence and consistent execution.
• Serve as a strategic advisor for Agentforce Process Automation & Intelligence sales priorities and communicate vision to C-levels at Fortune 2000 accounts.

Required Skills & Experience

• 15+ years of sales experience, with expertise in AI transformation, agentic SaaS solutions, and a focus on ERP and Supply Chain technologies.
• Extensive experience selling consulting or strategic sales to C-suite executives.
• Proven success in solution selling and guiding C-Level executives through business and technology change.
• Demonstrated ability to lead transformation at scale, including cultural change, operating model evolution, and capability building.
• Strong general management, strategic planning, and operational leadership capabilities.
• Track record of recruiting, developing, and retaining high-performing pre-sales teams.
• Exceptional analytical and operational rigor with a metrics-driven approach to execution.
• Proven ability to build loyal, reference-able customers and long-term executive relationships.
• Strong commitment to diversity, equity, and inclusion.
• Bachelor’s degree or equivalent experience required.

Key skills/competency

• Chief Revenue Officer
• Sales Leadership
• Revenue Growth
• Customer Acquisition
• SaaS Sales
• AI Transformation
• Process Automation
• Salesforce Ecosystem
• Strategic Planning
• Go-to-Market Strategy