Online Assistant
@ Sainsbury's

Truro, England, United Kingdom
£18,000
On Site
Part Time
Posted 1 day ago

Your Application Journey

Personalized Resume
Apply
Email Hiring Manager
Interview

Email Hiring Manager

XXXXXXXXX XXXXXXXXX XXXXXXXXXX****** @sainsburys.co.uk
Recommended after applying

Job Details

About the Role

Join Sainsbury's as an Online Assistant this Christmas and become one of our Christmas Champions. You will work in a fast-paced store environment, ensuring a joyful shopping experience for online customers.

Key Responsibilities

  • Pick and select high quality products for online orders
  • Provide excellent substitutions when items are out of stock
  • Utilize a handheld device to optimize your route and timing
  • Resolve customer queries and process orders behind the scenes
  • Assist in loading vans for Home Delivery Drivers
  • Offer proactive help to colleagues and customers alike
  • Maintain store cleanliness and safety standards

What Makes a Great Sainsbury's Colleague

You should be comfortable with early starts, thrive in a high energy environment, and be capable of working both independently and as part of a team. A willingness to learn new digital tools and physical tasks is essential.

Rewards and Benefits

  • Nightshift premium for hours worked between midnight and 5am
  • Discount cards and shopping offers
  • Free food and hot drinks
  • Generous holiday entitlement and pension contributions
  • Opportunities for mentorship, training and career progression

Eligibility and Commitment

Candidates must be above school-leaver age and have the right to work in the UK. Additional age requirements apply for early morning or late night shifts.

Key skills/competency

Customer Service, Time Management, Teamwork, Digital Literacy, Attention to Detail, Physical Stamina, Communication, Order Processing, Problem Solving, Adaptability

Apply without a personalized resume

How to Get Hired at Sainsbury's

🎯 Tips for Getting Hired

  • Customize your resume: Tailor it to highlight relevant retail experience.
  • Research Sainsbury's culture: Understand the company values and community focus.
  • Emphasize customer service skills: Demonstrate your ability to excel in fast-paced environments.
  • Prepare for digital tools: Familiarize yourself with handheld devices and order processing systems.

📝 Interview Preparation Advice

Technical Preparation

Practice using handheld order devices.
Review store route planning software.
Test digital order processing tools.
Brush up on basic inventory systems.

Behavioral Questions

Describe handling high-pressure situations.
Explain teamwork during peak hours.
Demonstrate proactive customer support.
Discuss adaptability in changing tasks.

Frequently Asked Questions