Online Assistant
@ Sainsbury's

Livingston, Scotland, United Kingdom
£20,000
On Site
Part Time
Posted 10 hours ago

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XXXXXXXXXX XXXXXXXXX XXXXXXXXX******* @sainsburys.co.uk
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Job Details

About the Role

Sainsbury's is looking for an Online Assistant to be one of our Christmas Champions. You will support our online customers by picking the best quality products, processing orders, and assisting in home delivery order preparations during the busiest season of the year.

What You’ll Be Doing

  • Picking and selecting quality products and offering substitutions.
  • Using a handheld device to plan routes and meet deadlines.
  • Handling customer queries and assisting in van loading for home deliveries.
  • Providing recommendations based on product knowledge and promotions.
  • Working flexibly across the store as needed.

What Makes a Great Sainsbury’s Colleague

Being early risers, physically active, self-motivated, and team oriented are key. You should be comfortable with digital tools, have great attention to detail and enjoy solving problems independently.

Rewards and Benefits

  • Nightshift premium for hours between midnight and 5am.
  • Discount cards and special offers across Sainsbury’s and partners.
  • Free food and hot drinks in stores.
  • Generous holiday entitlement, pension contributions and share schemes.
  • Opportunities for training, mentorship and career progression.

Eligibility and Work Environment

You must be above school-leaver age and have UK Right to Work eligibility. Shifts may start as early as 4am, so punctuality and flexibility are important. Note that while many roles are temporary during the festive period, permanent opportunities may also be available.

Key skills/competency

  • Customer Service
  • Order Processing
  • Inventory Management
  • Digital Tools
  • Teamwork
  • Attention to Detail
  • Flexibility
  • Communication
  • Problem Solving
  • Fast-Paced Environment
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How to Get Hired at Sainsbury's

🎯 Tips for Getting Hired

  • Customize your resume: Highlight retail and customer service experience.
  • Showcase flexibility: Emphasize ability to work early shifts.
  • Research Sainsbury's culture: Understand their community focus and benefits.
  • Prepare your cover letter: Mention digital tool proficiency and teamwork.

📝 Interview Preparation Advice

Technical Preparation

Learn handheld device operation skills.
Practice digital order processing software.
Review inventory system basics.
Familiarize with mobile route-planning apps.

Behavioral Questions

Describe handling early morning shift challenges.
Explain managing high-pressure store environments.
Share teamwork examples in fast settings.
Discuss resolving customer order issues.

Frequently Asked Questions