Online Assistant

About the Role

Join Sainsbury's as an Online Assistant during the festive season. Become a Christmas Champion by picking quality products, handling customer queries, and ensuring a joyful shopping experience for online customers.

What You Will Do

• Pick and select products on the shop floor for online orders.
• Use a handset to navigate and complete order tasks efficiently.
• Handle customer queries, process orders and assist in van loading.
• Provide substitutions where necessary and maintain product knowledge.
• Work flexibly across the store to ensure high standards.

Who Makes a Great Sainsbury’s Colleague

Ideal candidates are energetic, detail-oriented, and ready to work early mornings in a fast-paced and physical environment. You must be comfortable working alone as well as part of a team and be willing to learn new digital tools and technologies.

Rewards and Benefits

• Nightshift premium for work between midnight and 5am.
• Exclusive discount cards and shopping offers.
• Free food and hot drinks during shifts.
• Generous holiday entitlement and pension matching.
• Opportunities for permanent positions and career growth.

Inclusivity and Development

Sainsbury's is committed to inclusivity and supports colleagues through enhanced leave, mentorship, training, and career progression, ensuring a welcoming environment for everyone.

Key Skills/Competency

• Customer Service
• Store Operations
• Digital Tools
• Inventory Management
• Teamwork
• Problem Solving
• Detail Orientation
• Physical Stamina
• Adaptability
• Time Management