Want to get hired at Sainsbury's?

Customer and Trading Manager - Convenience

Sainsbury's

London, England, United KingdomOn Site

Original Job Summary

What you’ll be doing:

Work closely with a small team of managers to ensure the store runs like clockwork every day.

  • Take full responsibility for day-to-day store operations.
  • Collaborate with team members to complete all tasks efficiently and safely.
  • Manage people including performance issues, scheduling and pay accuracy.
  • Assist neighboring convenience stores when required.

What makes a great Customer and Trading Manager - Convenience:

  • Previous line management experience in a fast-paced operational setting.
  • Excellent customer service and effective team coaching abilities.
  • Proven track-record in delivering KPIs and performance indicators.
  • Capability to handle disciplinaries and employee relations issues.
  • Strong operational skills, capable of leading in the absence of senior management.

Key skills/competency:

  • Store Management
  • Customer Service
  • Team Leadership
  • Operational Management
  • Scheduling
  • Performance Management
  • KPIs
  • Disciplinaries
  • Convenience Retail
  • Trading

How to Get Hired at Sainsbury's

🎯 Tips for Getting Hired

  • Customize Resume: Highlight retail management and leadership skills.
  • Research Sainsbury's: Understand their culture and store operations.
  • Emphasize KPIs: Show proven performance delivery.
  • Prepare Examples: Discuss discipline and team coaching instances.

📝 Interview Preparation Advice

Technical Preparation

Review retail operations systems.
Study store management software.
Analyze performance KPI reports.
Practice scheduling and payroll tools.

Behavioral Questions

Describe leadership in tough situations.
Explain team conflict resolution examples.
Discuss handling high-pressure tasks.
Share experience managing diverse teams.