Customer and Trading Manager - Convenience @ Sainsbury's
placeLondon, England, United Kingdom
attach_money £45,000
businessOn Site
scheduleFull time
Posted 26 days ago
Your Application Journey
Interview
Email Hiring Manager
***** @sainsburys.co.uk
Recommended after applying
Job Details
What you’ll be doing:
Work closely with a small team of managers to ensure the store runs like clockwork every day.
- Take full responsibility for day-to-day store operations.
- Collaborate with team members to complete all tasks efficiently and safely.
- Manage people including performance issues, scheduling and pay accuracy.
- Assist neighboring convenience stores when required.
What makes a great Customer and Trading Manager - Convenience:
- Previous line management experience in a fast-paced operational setting.
- Excellent customer service and effective team coaching abilities.
- Proven track-record in delivering KPIs and performance indicators.
- Capability to handle disciplinaries and employee relations issues.
- Strong operational skills, capable of leading in the absence of senior management.
Key skills/competency:
- Store Management
- Customer Service
- Team Leadership
- Operational Management
- Scheduling
- Performance Management
- KPIs
- Disciplinaries
- Convenience Retail
- Trading
How to Get Hired at Sainsbury's
🎯 Tips for Getting Hired
- Customize Resume: Highlight retail management and leadership skills.
- Research Sainsbury's: Understand their culture and store operations.
- Emphasize KPIs: Show proven performance delivery.
- Prepare Examples: Discuss discipline and team coaching instances.
📝 Interview Preparation Advice
Technical Preparation
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Review retail operations systems.
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Study store management software.
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Analyze performance KPI reports.
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Practice scheduling and payroll tools.
Behavioral Questions
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Describe leadership in tough situations.
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Explain team conflict resolution examples.
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Discuss handling high-pressure tasks.
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Share experience managing diverse teams.
Frequently Asked Questions
What qualifications does Sainsbury's seek for a Customer and Trading Manager - Convenience?
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How important is customer service for a Sainsbury's Customer and Trading Manager - Convenience?
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What operational experience is needed for the Customer and Trading Manager - Convenience at Sainsbury's?
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How does team management factor into the role at Sainsbury's?
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What does it mean to work independently in the absence of senior management?
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Is previous line management experience necessary for Sainsbury's role?
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What are the key performance indicators (KPIs) for this role?
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How does Sainsbury's handle scheduling and pay accuracy in this role?
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Can the manager be required to assist other stores?
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What is the importance of discipline and performance management in this role?
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