ServiceNow Developer
SAIC · Texas, United States
- On site
- Full-time
- $100,000 / year
- Texas, United States
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ServiceNow Developer
SAIC · Texas, United States
Taylor Morgan
Hiring Manager · h•••••@jsv3.recruitics.com
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Subject: Interested in the ServiceNow Developer role at SAIC
Hi Taylor — I came across the ServiceNow Developer opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and SAIC stood out because…
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Not recommended alone — most applicants never hear back.
Job highlights
- Integrate ServiceNow modules for FAA's IT Service Management.
- Enhance platform capabilities and module functionalities.
- Apply Agile SDLC for system integrations.
- Collaborate with stakeholders on integration solutions.
- Support FAA's IT service delivery and optimization.
About the role
ServiceNow Integrator
SAIC is looking for an exceptional IT professional to join our Civilian Sector as a ServiceNow Integrator in support of the continued growth on our Federal Aviation Administration Integrated Service Center (FAA ISC). SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improving service and leveraging processes and strategies with an emphasis on timely IT services and support.In this role, you will play a pivotal role in enhancing and integrating platform capabilities and module functionalities within the FAA ServiceNow environment. You will be instrumental in supporting the FAA through agile development practices, driving seamless integration of various systems and tools to optimize service delivery.
Responsibilities
- Assist in implementing new ServiceNow modules and platform capabilities aligned with enterprise strategic priorities, ensuring appropriate stakeholder engagement and operational integration.
- Mature and enhance functionality across previously implemented ServiceNow modules, driving improved workflow automation, data quality, operational transparency, and user experience.
- Foster platform-wide interoperability through integrations with FAA systems and data repositories, promoting a unified system-of-record across AIT and enterprise stakeholders.
- Apply Agile Software Development Life Cycle (SDLC) methodologies to lead the integration of ServiceNow with other enterprise systems, ensuring seamless data flow and interoperability between various tools and platforms.
- Collaborate with stakeholders to gather requirements and design integration solutions that align FAA’s digital governance and enterprise architecture frameworks.
- Implement ServiceNow enhancements and integrations, leveraging best practices to ensure iterative delivery, continuous improvement, and alignment with evolving mission and operational priorities.
- Assist in promoting FAA business process reengineering and standardization to maximize the business value derived from integrated ServiceNow solutions.
- Assist with providing all required documentation, process guides, governance artifacts, knowledge transition artifacts and training materials to support enterprise-scale operations and adoption.
Qualifications
Required Skills and Experience
- Bachelor’s degree in Information Technology and three to five years of relevant experience.
- Proven experience with integrating ServiceNow with enterprise systems.
- The ability to obtain and hold a Public Trust Clearance is essential, citizenship or Green Card with 3 years of residency
Desired Skills And Experience
- Strong preference for individuals with ServiceNow certifications, including Certified System Administrator (CSA) and Certified Application Developer (CAD).
- Proven experience with Scrum/Agile methodologies.
- Familiarity with supporting FedRAMP-authorized software is a plus.
- Results-Driven Demonstrates a commitment to achieving integration goals delivering superior results with minimal oversight.
- Entrepreneurial Spirit Embraces integration challenges with creativity and resourcefulness, continuously striving for excellence and innovation.
- Highly Motivated Brings energy and enthusiasm to their work, setting ambitious goals and pushing boundaries to achieve them.
Key skills/competency
- ServiceNow Integrator
- ITSM
- Agile Development
- SDLC
- System Integration
- Workflow Automation
- Data Quality
- User Experience
- Scrum
- Public Trust Clearance
Skills & topics
- ServiceNow Integrator
- ITSM
- Agile Development
- SDLC
- System Integration
- Workflow Automation
- Software Engineer
- Federal Aviation Administration
- Public Trust Clearance
- SAIC
How to get hired
- Tailor your resume: Highlight ServiceNow integration experience and Agile SDLC methodologies, aligning with job requirements.
- Showcase certifications: Emphasize any ServiceNow CSA or CAD certifications and Agile/Scrum experience.
- Address clearance requirements: Clearly state your ability to obtain a Public Trust Clearance.
- Demonstrate results: Provide examples of successful system integrations and process improvements in your application and interviews.
- Research SAIC's mission: Understand their commitment to customer-centric IT Service Management and tailor your approach.
Technical preparation
Master ServiceNow platform configuration.,Practice integrating ServiceNow with enterprise systems.,Familiarize with Agile SDLC and Scrum.,Understand FAA's IT infrastructure and needs.
Behavioral questions
Describe a complex system integration challenge.,How do you ensure stakeholder alignment?,Share an example of process improvement.,How do you manage multiple priorities?
Prefer to apply the usual way?
Not recommended alone — most applicants never hear back. Email the hiring manager first.
Frequently asked questions
- What are the key responsibilities of a ServiceNow Integrator at SAIC for the FAA?
- As a ServiceNow Integrator at SAIC supporting the FAA, your key responsibilities include implementing new ServiceNow modules, enhancing existing functionalities, fostering platform interoperability through integrations, applying Agile SDLC, gathering requirements, and providing necessary documentation and training materials.
- What qualifications are essential for the ServiceNow Integrator role at SAIC?
- Essential qualifications include a Bachelor’s degree in Information Technology, three to five years of relevant experience, proven experience with integrating ServiceNow with enterprise systems, and the ability to obtain a Public Trust Clearance.
- Are ServiceNow certifications preferred for this role at SAIC?
- Yes, SAIC has a strong preference for individuals with ServiceNow certifications, specifically Certified System Administrator (CSA) and Certified Application Developer (CAD), as these demonstrate specialized platform knowledge.
- What is the work arrangement for the ServiceNow Integrator position at SAIC?
- The ServiceNow Integrator position is listed as Remote Work, TX, US, with a potential for remote work indicated, suggesting a flexible arrangement primarily focused on remote engagement.
- What type of clearance is required for the ServiceNow Integrator role at SAIC?
- The ServiceNow Integrator role requires the ability to obtain and hold a Public Trust Clearance. This is essential for the position supporting the Federal Aviation Administration.
- Does SAIC value Agile methodologies for their ServiceNow Integrator roles?
- Absolutely. SAIC emphasizes applying Agile Software Development Life Cycle (SDLC) methodologies for this role, indicating a strong preference for candidates with proven experience in Scrum/Agile environments.
- What is the target salary range for the ServiceNow Integrator position at SAIC?
- The target salary range for this ServiceNow Integrator position at SAIC is between $80,001 and $120,000 annually, based on experience and other factors.