Barista
Sage Hospitality Group
Job Overview
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Job Description
About Sea & Sky at Hotel La Jolla
At Sea & Sky, the penthouse restaurant at Hotel La Jolla, every experience is rooted in a deep respect for the ocean and the people we serve.
As part of Sage Hospitality, you’ll have the opportunity to enrich lives through inspired hospitality, thoughtful cuisine, and meaningful connections—while building a career in a place as extraordinary as its coastal setting.
About the Barista Role
The Barista is the foundation of the café. This role is responsible for honoring each and every customer by providing excellent customer service and a high-quality product. The Barista is a true professional that displays a positive attitude at all times to ensure the return of our customers who are the reason for our business.
Key Responsibilities
- Develops enthusiastically satisfied customers all of the time.
- Provides quality beverages consistently for all customers.
- Maintains quality store operations.
- Contributes to store profitability.
- Takes responsibility to learn all aspects of the Barista position.
Education/Formal Training
- High school education or equivalent experience.
Experience
- Previous experience in a customer service role strongly preferred.
Knowledge/Skills
- Must have excellent customer service skills.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to hear timers and coordinate with other baristas.
- Must be able to check food quality and read production charts/recipes.
- Ability to interact with guests in a positive, hospitable manner.
- Must be able to use the cash register/collect money with accuracy.
- Ability to work independently and prioritize tasks.
- Ability to read, write, and communicate in English.
- Position regularly involves lifting product cases weighing up to 70 lbs.
- Pushing and pulling carts is required.
- Regular bending to lift items and supplies.
- No kneeling.
- Mobility - regularly moves all around the coffee shop.
- Continuous standing.
Environment
- Physically strenuous - prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.
Benefits
- Hotel Discounts
- Great training
- Associate Referral Program
Key skills/competency
- Customer Service
- Beverage Preparation
- Cash Handling
- Quality Control
- Hospitality
- Guest Experience
- Order Taking
- Coffee Making
- Cleanliness
- Teamwork
How to Get Hired at Sage Hospitality Group
- Research Sage Hospitality Group: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Customize your Barista resume to highlight customer service, beverage preparation, and cash handling skills relevant to Sage Hospitality Group.
- Showcase your passion for hospitality: During interviews, express genuine enthusiasm for creating positive guest experiences and contributing to Hotel La Jolla's reputation.
- Prepare for skill-based questions: Be ready to discuss your experience with espresso machines, latte art, and handling customer inquiries in a fast-paced environment.
- Highlight problem-solving abilities: Provide examples of how you've resolved customer issues or improved operational efficiency in previous roles.
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