Payroll Specialist, User Support

About Saarni Likeit Oy

Saarni Likeit, founded in 2003, specializes in demanding HR and task management solutions, primarily serving staffing agencies. We are part of the Saarni Cloud group, a Finnish software and SaaS business pioneer for the working life, whose services are used by nearly half a million people in approximately 1,500 customer organizations.

We are currently a team of almost 170 professionals working in various roles from customer service to software development, and from implementation projects to new customer acquisition. We are united by a desire for meaningful and valuable work, and human growth. We develop services that free up working time for thinking, learning, and genuine interactions.

Your Role: Payroll Specialist, User Support

We are now looking for a Payroll Specialist, User Support to join our growing community, helping us as system specialists on our journey to become Finland's most attractive SaaS community, where the most progressive companies, employees, and customers want to belong.

Job Description

In user support, system specialists perform tasks such as:

• Solution-oriented guidance for customers daily with system usage.
• Participating in system implementations for new clients.
• Training customers in system usage.
• Participating in system development in collaboration with the technical team.

We are looking for a system specialist whose primary tasks will involve payroll support, specifically customer support and training related to the payroll module of the Likeit system.

What We Expect From You

• Knowledge of payroll fundamentals.
• A responsible and self-directed way of working as part of a team.
• A genuine ability to listen to customer needs and a desire to help resolve problem situations.
• Ability to grasp broad concepts.
• Excellent spoken and written Finnish language skills.
• Willingness to learn new things.

We do not expect you to have prior knowledge of the Likeit system, but to succeed in the role, you will benefit from experience in the following tasks:

• Acting as a superuser for HR systems.
• HR system implementation.
• Customer relationship management.
• Customer service expertise.
• Training.

Our Promise to You

We offer you the opportunity to join an expert, close-knit, and relaxed work community. We want our employees to thrive and stay with us for a long time. For this reason, we are developing a sustainable workplace where human growth is realized in the daily lives of every employee. With us, you will receive support for development and building your career path in a rapidly growing group, as well as good employment benefits designed to promote your well-being. Our operations are guided by the values of partnership, trust, and progressiveness. The workplace is located in Leppävaara, Espoo, with good transport connections. The employment is full-time, and we offer a flexible hybrid model.

We look forward to hearing from you!

Please submit your application via the link provided as soon as possible, but no later than March 1, 2026. We will process applications during the application period and fill the position as soon as a suitable candidate is found. For more information about the position, please contact Antti Pollari: (phone 043-2013 506 Fri Feb 13 at 2-4 PM, Tue Feb 17 at 3-5 PM, and Fri Feb 20 at 2-4 PM, antti.pollari@likeit.fi)

Key skills/competency

• Payroll
• HR Systems
• Customer Support
• Training & Development
• SaaS Solutions
• Problem Solving
• Finnish Language
• User Guidance
• System Implementation
• Self-direction