Logistics Specialist
RXO, Inc. · New York, NY
- On site
- Full-time
- $42,640 / year
- New York, NY
Job highlights
- Provide logistics support and order entry.
- Route and dispatch loads efficiently.
- Monitor pick-ups and deliveries.
- Communicate load status to stakeholders.
- Investigate and resolve shipment issues.
About the role
Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
Compensation for this role is $19.50-$20.50 per hour. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.
About the Role
As a Specialist, Logistics at RXO, you will be responsible for providing logistics support, including order entry, routing and dispatching, and traffic coordination. If you’re looking for a growth opportunity, join us at RXO.
What Your Day-to-day Will Look Like
- Maintain customer profile information and enter loads from customer tenders.
- Update account managers on problem loads and what actions have been taken, update receivers and customers on status of loads.
- Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition.
- Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes.
- Investigate product overages, shortages, damages, and complete appropriate documentation.
- Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers.
- Provide detailed directions and instructions to properly route drivers.
What We're Looking For
- 1 year of logistics experience.
- High school diploma or equivalent.
- General knowledge of the transportation industry.
- Experience writing routine reports and correspondence.
- The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form.
Why Join Us
Our Benefits
- Competitive pay.
- Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave.
- 401(k) retirement plan with up to 5% company match.
- Comprehensive insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
- Employee Assistance Program (EAP).
- Tuition reimbursement, adoption assistance.
- Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account.
- Health Reimbursement Arrangement.
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer.
Key skills/competency
- Logistics Support
- Order Entry
- Routing and Dispatching
- Traffic Coordination
- Transportation Industry
- Customer Service
- Problem Solving
- Data Entry
- Time Management
- Communication
Skills & topics
- Logistics Specialist
- Transportation
- Supply Chain
- Dispatch
- Routing
- Order Entry
- Traffic Coordination
- Logistics
- Shipper
- Carrier
How to get hired
- Tailor your resume: Highlight your 1+ year of logistics experience and any transportation industry knowledge.
- Craft a strong application: Emphasize your skills in order entry, routing, and dispatching.
- Prepare for interviews: Be ready to discuss your problem-solving approach and customer service experience.
- Showcase your understanding: Demonstrate your common-sense approach to carrying out instructions.
- Research RXO's culture: Align your responses with their values of inclusivity and collaboration.
Technical preparation
Familiarize yourself with TMS software.,Practice load entry and routing exercises.,Understand dispatching best practices.,Review common transportation industry terms.
Behavioral questions
Describe a time you handled a difficult customer.,How do you prioritize multiple urgent tasks?,Give an example of a problem you solved.,How do you ensure accuracy in data entry?
Frequently asked questions
- What is the hourly pay for a Logistics Specialist at RXO?
- The hourly compensation for a Logistics Specialist at RXO ranges from $19.50 to $20.50. This rate may vary based on your experience and specific skill set. Additionally, the role may be eligible for bonus or commission pay.
- What are the main responsibilities of a Logistics Specialist at RXO?
- As a Logistics Specialist at RXO, your primary responsibilities include providing logistics support, managing order entry, handling routing and dispatching of loads, and coordinating traffic. You will also update account managers and customers on load status and resolve any issues that arise.
- What qualifications are required for the Logistics Specialist position at RXO?
- The minimum requirement for this role is 1 year of logistics experience. A high school diploma or equivalent is also preferred, along with general knowledge of the transportation industry and experience writing routine reports.
- What kind of benefits does RXO offer to its employees?
- RXO offers a comprehensive benefits package including competitive pay, generous paid time off (holidays, PTO, bereavement, volunteer time, family bonding, etc.), a 401(k) with company match, and various insurance options (health, dental, vision, life, disability, etc.). They also provide an Employee Assistance Program, tuition reimbursement, adoption assistance, and tax-advantaged accounts.
- How can I apply for a Logistics Specialist job at RXO?
- To apply for a Logistics Specialist position at RXO, you should fill out an application on their careers page. Joining their talent community is also recommended to stay informed about future opportunities. Emphasize your relevant logistics experience and problem-solving skills in your application.
- Does RXO value diversity and inclusion in their hiring process?
- Yes, RXO is proud to be an Equal Opportunity/Affirmative Action employer. They value inclusivity and believe great things happen when people work together, valuing diverse perspectives. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.