Senior Analyst - Data Analytics – HW/ SW Model Management
RTX · Bengaluru, Karnataka, India
- On site
- Full-time
- $120,000 / year
- Bengaluru, Karnataka, India
Job highlights
- Analyze and manage HW/SW models in ServiceNow.
- Perform detailed data analysis and cleanup.
- Create reports and visualizations for insights.
- Improve processes and automate ServiceNow tasks.
- Ensure data compliance and security standards.
About the role
Senior Data Analyst - ServiceNow
RTX Corporation, a leader in aerospace and defense, is seeking a highly skilled and motivated Senior Data Analyst to join our team in India. The successful candidate will focus on model management activities within the ServiceNow platform, contributing to the efficiency and effectiveness of our digital technology operations.
Key Responsibilities
- Model Management: Maintain hardware & software model records within the ServiceNow platform to support various business processes and requirements.
- Data Analysis: Perform detailed data analysis to identify trends, patterns, and insights that can drive business decisions and improve operational efficiency.
- Data Clean-up: Analyze all Model records in the ServiceNow platform to identify duplicates and models without associated assets. Collaborate with the Asset Management team to streamline records.
- Reporting and Visualization: Create and maintain dashboards, reports, and visualizations to provide stakeholders with actionable insights and support data-driven decision-making.
- Process Improvement: Identify opportunities for process improvements and automation within the ServiceNow platform, and work with relevant teams to implement enhancements.
- Documentation: Maintain comprehensive documentation of data models, processes, and procedures for knowledge sharing and continuity.
- Compliance and Security: Ensure all data management activities comply with RTX’s data governance policies and security standards.
Qualifications
- Education: Bachelor’s degree in Computer Science, Information Technology, Data Science, or a related field.
- Experience: Minimum of 4+ years of experience in data analysis, asset management, HW/SW model management, and working with the ServiceNow platform.
- Technical Skills: Proficiency in SQL, data modeling, and data visualization tools (e.g., Tableau, Power BI). Experience with ServiceNow’s data management and reporting capabilities.
- Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret complex data sets and provide actionable insights.
- Communication: Excellent verbal and written communication skills, with the ability to effectively collaborate with cross-functional teams and present findings to stakeholders.
- Attention to Detail: High level of accuracy and attention to detail in all aspects of work.
- Team Player: Ability to work effectively both independently and as part of a team in a fast-paced, dynamic environment.
Preferred Qualifications
- Certifications: ServiceNow Certified System Administrator or other relevant certifications or experience.
- Experience: Prior experience in the aerospace and defense industry or a similar highly regulated environment.
- Project Management: Familiarity with project management methodologies and tools.
Key Skills/Competency
- Data Analysis
- ServiceNow
- Model Management
- SQL
- Tableau
- Power BI
- Asset Management
- Data Visualization
- Process Improvement
- Data Governance
Skills & topics
- Data Analyst
- ServiceNow
- Model Management
- Data Analysis
- SQL
- Tableau
- Power BI
- Asset Management
- Reporting
- Process Improvement
- RTX
- Aerospace
- Defense
- Bengaluru
How to get hired
- Tailor your resume: Highlight experience with ServiceNow, data analysis, and model management, using keywords from the job description.
- Showcase technical skills: Emphasize proficiency in SQL, data modeling, and visualization tools like Tableau or Power BI.
- Quantify achievements: Use numbers to demonstrate the impact of your data cleanup and process improvement efforts.
- Prepare for interviews: Be ready to discuss your experience with ServiceNow and how you've driven business decisions through data.
- Demonstrate attention to detail: Provide examples of your accuracy in managing complex data sets.
Technical preparation
Master ServiceNow's data model and reporting.,Practice SQL queries for data extraction/manipulation.,Build sample dashboards in Tableau/Power BI.,Familiarize with asset management principles.
Behavioral questions
Describe a complex data problem you solved.,How do you ensure data accuracy and detail?,Tell me about a process you improved.,How do you collaborate with cross-functional teams?
Frequently asked questions
- What is the primary focus of the Senior Data Analyst role at RTX in India?
- The Senior Data Analyst role at RTX in India primarily focuses on managing hardware and software models within the ServiceNow platform, alongside performing data analysis and cleanup to enhance operational efficiency and support business decisions.
- What are the essential technical skills required for this Senior Data Analyst position?
- Essential technical skills for this Senior Data Analyst position include proficiency in SQL, data modeling, data visualization tools like Tableau or Power BI, and specific experience with ServiceNow's data management and reporting capabilities.
- How much experience is needed for the Senior Data Analyst job at RTX?
- The RTX Senior Data Analyst position requires a minimum of 4+ years of experience in data analysis, asset management, HW/SW model management, and hands-on work with the ServiceNow platform.
- What kind of data analysis is expected from the Senior Data Analyst at RTX?
- The Senior Data Analyst is expected to perform detailed data analysis to identify trends and patterns, specifically analyzing ServiceNow Model records to find duplicates and streamline data through collaboration with the Asset Management team.
- Are there preferred qualifications for the Senior Data Analyst role at RTX?
- Yes, preferred qualifications for the Senior Data Analyst role include ServiceNow certifications (like Certified System Administrator), prior experience in the aerospace and defense industry, and familiarity with project management methodologies.
- How can I apply for the Senior Data Analyst position at RTX India?
- Interested candidates can apply for the Senior Data Analyst position at RTX India by submitting their resume and cover letter through the RTX career portal, ensuring to include specific examples of their experience with model management and the ServiceNow platform.
- What is the work arrangement for the Senior Data Analyst role at RTX?
- Based on the location specified (Bengaluru, India), this Senior Data Analyst role is likely an on-site or hybrid position, requiring the candidate to work from the RTX office in Bengaluru.