Executive Assistant
Royal Mail
Job Overview
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Job Description
Executive Assistant at Royal Mail
We are seeking an experienced Executive Assistant with a strong track record of supporting senior leaders in a finance or corporate environment. This role offers a dynamic atmosphere where no two days are ever the same. You will join a high-performing Executive Assistant team, at the heart of a multi-billion pound organisation, to support senior leaders in making smart decisions, proactively solving problems, and delivering real impact across the business.
This is a brilliant opportunity to provide first-class support to two Senior Executives while being part of a collaborative, high-performing EA team.
About The Role
As an Executive Assistant, you will provide high-level administrative and organisational support to IDS and RMG Executives. You will act as a key point of contact for stakeholders, ensuring seamless communication and workflow across the business. Your responsibilities will include:
- Managing complex diaries, meetings, reports, projects, and decision-making processes in a fast-paced environment.
- Overseeing day-to-day activities including inbox management, expenses, meeting coordination, and travel arrangements, minimising conflicts and maximising productivity.
- Supporting requests from the CEO Office and Executive Board, preparing pre-reads, briefings, and meeting documentation.
- Planning and coordinating regular and ad-hoc meetings, capturing actions, and ensuring follow-through.
- Tracking and progressing actions, keeping the Executive informed of risks, priorities, and emerging issues.
- Organising conferences, off-site events, operational visits, and corporate dinners within agreed budgets and timelines.
- Building strong senior-level relationships across CEO functions and representing the Executive’s office with professionalism.
- Leading recruitment administration for senior joiners, including induction plans, key introductions, and IT setup.
About You
You are a confident, commercially focused EA professional with:
- Exceptional written and verbal communication skills, able to influence and simplify complex information for stakeholders at all levels.
- Experience providing high-level administrative and strategic support to Executive Board members, Senior Leaders, and C-Suite individuals.
- Excellent judgement and decision-making capability when acting on behalf of Executives.
- High levels of discretion, diplomacy, and confidentiality.
- The ability to build and maintain trusted stakeholder relationships, even in challenging situations.
- A strong customer focus and a proactive approach to anticipating needs.
- Experience with financial and budget management.
- High proficiency in Office365, including Teams, OneNote, PowerPoint, and Word.
Why This Role?
This is more than just an Executive Assistant role. You’ll be at the heart of a complex, international organisation, providing crucial support to senior executives and gaining exposure to strategic decision-making and high-profile projects.
Extra Benefits
- Family-friendly support: enhanced maternity pay, paternity leave, adoption leave, and shared parental leave.
- Discounts and offers: over 800 offers to help you save on groceries, days out, holidays, and household bills.
- Supportive and generous company sick pay.
- Your Wellbeing: 24/7 access to services and tools for physical, mental health, financial, and social support. It’s free and available to all permanent employees.
Key skills/competency
- Administrative Support
- Diary Management
- Stakeholder Communication
- Financial Management
- Office365 Proficiency
- Executive Support
- Problem-Solving
- Project Coordination
- Discretion
- Strategic Support
How to Get Hired at Royal Mail
- Research Royal Mail's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Highlight extensive executive support, financial oversight, and advanced Office365 proficiency.
- Craft a compelling cover letter: Emphasize your ability to impact senior leadership and manage complex operations.
- Prepare for competency-based interviews: Be ready to showcase examples of discretion, problem-solving, and communication skills.
- Showcase organisational excellence: Provide specific instances of managing complex schedules, events, and high-level projects.
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