Analyst, Global Security Operations

Global Security Operations Analyst

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group’s Global Security Operations Team has an exciting career opportunity for a full-time Analyst, Global Security Operations reporting to the Manager, Security. This position is onsite and based in Miami, Florida. This position is also not eligible for work authorization sponsorship.

Position Summary

The Analyst, Global Security Ops support and assists the Fleet and Port Security Manager with all shipboard and port security programs. The Analyst will support the management of strategic projects, shipboard security operations, effective documenting of processes and performance metrics, and identifying opportunities to improve efficacy and overall data collection and analysis in an effort to facilitate data-driven decision making.

Essential Duties And Responsibilities

• Support the security programs onboard RCG ships and in the associated terminal facilities.
• Identify key metrics and insights to support decision-making and risk mitigation strategies.
• Analyze information from various sources such as reports, projects, and daily operations platforms.
• Employ modern data collection and analysis techniques to proactively identify and pursue opportunities for process and team management improvement.
• Proactively strategize, plan, and drive activities to ensure project completion within the prescribed time frame.
• Follow up and assist with the development and maintenance of ship security plans, equipment maintenance, Operational Reports, CCTV systems, locking plans, and all other security related items.
• Maintain continuous communication and interaction with the Security Operations Manager and ship security officers in support of all aspects of planning, tracking, and security status reporting.
• Develops and documents standards for measuring the efficiency and effectiveness of the various Fleet and Port Security Operations.
• Assist in the development of shipboard security-related training.
• Provide in-depth analysis on the data gathered identifying trends and delivering actionable solutions.
• Support the shipboard scheduling and disposition plans working with HR schedulers to ensure PAR levels are completed and a solid succession structure is in place.
• Participate in the development of long-range planning and objectives in the area of Security.
• Create and maintain comprehensive security policies, ensuring ship security plans are updated and kept up to date.
• May travel occasionally to conduct ship visits.
• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job-related duties assigned by their supervisor or management. Performs other duties as required.

Qualifications, Knowledge And Skills

• Bachelor's degree from an accredited college or university or related equivalent experience required.
• Excellent and proven communication skills, both verbal and written are necessary with special preference given to experience in multicultural environments with all levels of employees and management.
• Excellent analytical skills, the ability to work independently and as part of a team, and a passion for staying current on modern technology.
• Intermediate to advance reporting, data management, and tracking software skills with platforms such as Excel, Smartsheet, Power BI, PowerPoint, Word, and SharePoint is required.
• Ability to communicate diplomatically with leadership, shipboard, and shore-side employees to resolve problems and negotiate amicable resolutions to challenging issues.
• Proven organizational and time management skills.
• Self-driven to continually improve and actively works to bridge gaps in their knowledge to add more value to a particular project or setting.
• Innovative and process-driven individual who thrives in a start-up atmosphere rather than maintaining an already-built system.
• Strong organizational skills.
• Strategic thinker.
• Capable of working independently and within a team, regardless of setting, must be self-driven and passionate.
• Ability to work in a fast-paced environment with multiple projects and priorities.
• Ability to author reports, business correspondence, and procedures manual with the appropriate attention to detail. Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Agency and Third-Party Submissions:

Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

Key skills/competency

• Security Operations Analysis
• Data Analysis and Reporting
• Risk Mitigation Strategies
• Process Improvement
• Project Management
• Strategic Planning
• Shipboard Security
• Data Collection
• Performance Metrics
• Policy Development