Team Assistant
Rothschild & Co
Job Overview
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Job Description
Team Assistant at Rothschild & Co
Rothschild & Co is a leading global financial services group with seven generations of family control and a history of over 200 years at the centre of the world's financial markets. Our expertise, intellectual capital and global network enable us to provide a distinct perspective that makes a meaningful difference to our clients, communities and planet. We have 4,600 talented specialists on the ground in over 40 countries around the world, enabling us to deliver a unique global perspective across four market-leading business divisions – Global Advisory, Wealth Management, Asset Management and Five Arrows. As a family-controlled business built on relationships, we place a huge emphasis on our people and finding the right colleagues to take our business forward. Rothschild & Co is committed to an inclusive and supportive environment where different perspectives are valued. We are focused on the attraction and recruitment, development and retention and progression of high calibre talent to ensure we and our clients benefit from the value of difference.
Overview of the Team Assistant Role
Great Wealth Managers must provide a first class personal service, where team members truly know each client and understand their requirements, whilst also delivering on each client’s investment requirements. To achieve this, we adopt a collaborative approach, splitting relationship and portfolio responsibilities between Client Adviser and Portfolio Manager teams.
We are looking for a proactive, enthusiastic and experienced Team Assistant to provide comprehensive secretarial and administrative support to one large Client Adviser team.
Client Adviser teams are responsible for all elements of a client’s relationship with Rothschild & Co Wealth Management. This includes: working with clients to determine their investment requirements, co-ordinating investment advice and handling all day-to-day client needs. Teams are comprised of senior Client Advisers, Associates and Analysts, who support Client Advisers, and Client Service Executives. The Team Assistant is an integral part of these teams, often on a fixed-term contract basis like this 12-month opportunity.
Responsibilities
- Liaising with clients, external companies, internal teams and other Rothschild & Co offices
- Diary management – organising meetings, conference calls, client dinners & entertainment
- Managing email inboxes on behalf of the team as required
- Keeping the CPD records of the team up-to-date
- Dealing with expenses for all members of the team
- Dealing with telephone calls in a professional manner
- Travel arrangements – to include preparation of itineraries, booking hotel and flights, currency requirements etc.
- Maintaining a list/report of important client dates: birthdays, anniversaries, review meetings etc.
- Maintaining data lists and preparing communications for bulk client/prospect communications
- Organising regular meetings to review prospect lists and follow up accordingly
- Adding all client, prospect and intermediary meetings to CRM tool, ensuring meeting notes are logged, actions and follow-ups are completed/diarised
- Proactively generate team client events and gift ideas, liaising with Events & Marketing teams when required and managing all associated communication and logistical administration
- Proactively organise team building/socialising events
- Onboarding of new team members
- Dealing with all printing requirements, ensuring accuracy at all times
- Ad-hoc additional projects as and when required
Experience, Skills and Competencies Required
- Previous secretarial or administrative experience preferred
- Good IT skills to include Outlook, PowerPoint, Word and Excel
- Strong organisational skills, ability to multi-task and maintain exceptional attention to detail even when working under pressure
- Excellent interpersonal skills – able to communicate clearly and effectively at all levels
- Ability to anticipate and resolve issues in advance; e.g. conflicting meetings, meetings running late
- Can do attitude and ability to approach all tasks with energy and enthusiasm
- Understands the need for discretion and displays the highest levels of professional integrity
- Enquiring mind and a desire to succeed
- Self-motivated, efficient, reliable
Key skills/competency
- Administrative Support
- Diary Management
- Travel Planning
- Client Liaison
- Microsoft Office Suite
- Organizational Skills
- Communication
- Attention to Detail
- Professional Integrity
- Proactive Problem Solving
How to Get Hired at Rothschild & Co
- Research Rothschild & Co's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume meticulously: Customize your Team Assistant resume to highlight administrative support, client liaison, and organizational skills relevant to financial services.
- Showcase relevant experience: Emphasize your experience in diary management, travel coordination, and handling confidential information in a professional setting.
- Prepare for integrity-focused interviews: Be ready to discuss situations where you demonstrated discretion, reliability, and proactive problem-solving in an administrative capacity.
- Highlight attention to detail: Provide examples of how your strong organizational skills and exceptional attention to detail prevented errors and ensured smooth operations.
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