Sr. HR Representative
@ Ross Stores, Inc.

Hybrid
$74,000
Hybrid
Full Time
Posted 24 hours ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXX****** @rossstores.com
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Job Details

Overview

Ross Stores, Inc. is a Fortune 500 off-price retail leader with over 2,200 stores. Join a team that values excellence, career growth, and diversity.

Role Purpose

The Sr. HR Representative provides counseling and administrative services during associates' leaves of absence. The role focuses on ensuring compliance with LOA policies, effective communication, and problem resolution.

Key Responsibilities

  • Administer leave of absence requests in accordance with policies.
  • Provide direct support and guidance to associates, HR, and managers.
  • Monitor third-party LOA vendors for timely processing.
  • Maintain LOA data and ensure accurate system updates.
  • Collaborate with Legal, Benefits Manager and HR partners for process improvements.

Systems & Data

Utilize PeopleSoft, Microsoft Office and other HR systems for data maintenance and issue tracking.

Qualifications

  • Bachelor's Degree preferred.
  • 3-5 years of Leave of Absence administration experience.
  • Strong customer service and problem solving skills.
  • Understanding of FMLA, ADA, CA CFRA and related laws.
  • Proficient in Microsoft Office and PeopleSoft.

Benefits

Comprehensive insurance programs, 401K, stock purchase program, and various discounts and bonuses are offered, along with extended benefits for full-time associates.

Key skills/competency

  • LOA administration
  • HR counseling
  • Compliance
  • PeopleSoft
  • Employee benefits
  • Data management
  • Customer service
  • Policy interpretation
  • Problem solving
  • Collaboration
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How to Get Hired at Ross Stores, Inc.

🎯 Tips for Getting Hired

  • Research Ross Stores, Inc.'s culture: Review mission, values, and recent news.
  • Customize your resume: Highlight LOA and HR experience.
  • Prepare detailed examples: Focus on policy compliance and data management.
  • Practice interview insights: Emphasize problem solving and collaboration.

📝 Interview Preparation Advice

Technical Preparation

Review PeopleSoft and HR systems.
Understand LOA software functionalities.
Practice HR data entry troubleshooting.
Study policy compliance technicalities.

Behavioral Questions

Describe teamwork during complex leave issues.
Explain decision-making under pressure.
Discuss handling sensitive employee conversations.
Share conflict resolution examples.

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