Information Technology Intern
@ Rosewood Abu Dhabi

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
AED 20,000
On Site
Full Time
Posted 22 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXX****** @rosewoodhotels.com
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Job Details

Overview

Join the team at Rosewood Abu Dhabi as an Information Technology Intern. This role offers hospitality students on-the-job experience in supporting IT operations and project implementation for a period of 6 to 12 months. You will help in enhancing guest and associate experiences by providing first-class IT support.

Responsibilities

  • Support the IT operations in line with established procedures.
  • Administer systems and resolve hardware and software issues.
  • Instruct users on new applications and onboard newcomers.
  • Assist guests and associates with IT inquiries and internet issues.
  • Coordinate installation of new hardware, peripherals, and software.
  • Maintain thorough documentation of software development and technical projects.
  • Continuously monitor existing configurations and engage support companies when required.
  • Participate in training courses to update technical knowledge.
  • Prepare user manuals, checklists, and procedures.
  • Comply with IT SOPs, hotel policies, and ethical guidelines at all times.

Key skills/competency

  • IT Support
  • System Administration
  • Hardware Troubleshooting
  • Software Implementation
  • Documentation
  • User Training
  • Problem Solving
  • Communication
  • Customer Service
  • Technical Adaptability
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How to Get Hired at Rosewood Abu Dhabi

🎯 Tips for Getting Hired

  • Customize Your Resume: Tailor it to highlight relevant IT support skills.
  • Research Rosewood Abu Dhabi: Understand the hotel’s values and operations.
  • Showcase Technical Experience: Include coursework and projects relevant to IT.
  • Prepare for Behavioral Interviews: Demonstrate customer service and problem solving.

📝 Interview Preparation Advice

Technical Preparation

Review basic IT troubleshooting techniques.
Understand system administration fundamentals.
Familiarize with hardware and software integration.
Practice technical documentation skills.

Behavioral Questions

Describe a challenging IT support experience.
Explain customer service conflict resolution.
Discuss teamwork in high-pressure scenarios.
Illustrate adaptability in learning new tech.

Frequently Asked Questions