Information Technology Intern @ Rosewood Abu Dhabi
placeAbu Dhabi, Abu Dhabi Emirate, United Arab Emirates
attach_money AED 20,000
businessOn Site
scheduleFull Time
Posted 1 day ago
Your Application Journey
Interview
Email Hiring Manager
****** @rosewoodhotels.com
Recommended after applying
Job Details
Overview
Join the team at Rosewood Abu Dhabi as an Information Technology Intern. This role offers hospitality students on-the-job experience in supporting IT operations and project implementation for a period of 6 to 12 months. You will help in enhancing guest and associate experiences by providing first-class IT support.
Responsibilities
- Support the IT operations in line with established procedures.
- Administer systems and resolve hardware and software issues.
- Instruct users on new applications and onboard newcomers.
- Assist guests and associates with IT inquiries and internet issues.
- Coordinate installation of new hardware, peripherals, and software.
- Maintain thorough documentation of software development and technical projects.
- Continuously monitor existing configurations and engage support companies when required.
- Participate in training courses to update technical knowledge.
- Prepare user manuals, checklists, and procedures.
- Comply with IT SOPs, hotel policies, and ethical guidelines at all times.
Key skills/competency
- IT Support
- System Administration
- Hardware Troubleshooting
- Software Implementation
- Documentation
- User Training
- Problem Solving
- Communication
- Customer Service
- Technical Adaptability
How to Get Hired at Rosewood Abu Dhabi
🎯 Tips for Getting Hired
- Customize Your Resume: Tailor it to highlight relevant IT support skills.
- Research Rosewood Abu Dhabi: Understand the hotel’s values and operations.
- Showcase Technical Experience: Include coursework and projects relevant to IT.
- Prepare for Behavioral Interviews: Demonstrate customer service and problem solving.
📝 Interview Preparation Advice
Technical Preparation
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Review basic IT troubleshooting techniques.
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Understand system administration fundamentals.
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Familiarize with hardware and software integration.
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Practice technical documentation skills.
Behavioral Questions
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Describe a challenging IT support experience.
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Explain customer service conflict resolution.
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Discuss teamwork in high-pressure scenarios.
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Illustrate adaptability in learning new tech.
Frequently Asked Questions
What qualifications does Rosewood Abu Dhabi look for in an Information Technology Intern?
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How will the Information Technology Intern role at Rosewood Abu Dhabi develop my IT skills?
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What kind of projects will the Information Technology Intern work on at Rosewood Abu Dhabi?
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What is the typical duration of the internship at Rosewood Abu Dhabi for an IT Intern?
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Are there opportunities for career advancement after the IT Intern role at Rosewood Abu Dhabi?
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