ITAM Analyst
@ Rogers Communications

Toronto, ON
CA$80,000
On Site
Full Time
Posted 1 day ago

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XXXXXXXXX XXXXXXXXXXXXX XXXXXXX****** @rogers.com
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Job Details

About Rogers Communications

Our Technology team is dedicated to connecting Canadians to the people and things that matter most. We support 30 million Canadians each month with high-visibility technology projects and programs that shape Canada’s future.

Who We're Looking For

The Asset Analyst is responsible for daily operations and long-term strategy in managing hardware and software assets across the organization. This role bridges IT operations and procurement functions by ensuring compliance with vendor contracts and maintaining accurate data in the CMDB.

What You'll Do

  • Manage lifecycle of hardware and software assets ensuring policy compliance.
  • Maintain and improve the CMDB and ITAM systems for data integrity.
  • Collaborate with transformation teams during infrastructure migrations.
  • Identify gaps in ITAM processes and support continuous improvement.
  • Develop procedures for asset tracking, quality control, and lifecycle management.
  • Act as a liaison between business users and procurement for IT asset needs.
  • Support vendor management, contract tracking, and software licensing compliance.
  • Provide reporting on asset utilization, lifecycle trends, and cost optimization.
  • Support purchase order creation and software purchase processes through Excel and ServiceNow.

What You Bring

  • Advanced Microsoft Office skills, with an emphasis on Excel.
  • Good communication and strong analytical skills.
  • Self-starter with motivation and results orientation.
  • Ability to work independently as well as in a team.
  • 1+ years ServiceNow experience, working knowledge of Oracle HCM/eBiz and familiarity with PowerBI.

What’s in it for you?

Enjoy competitive salary and benefits, annual bonus, flexible health and dental programs, pension plans, stock matching programs, and substantial employee discounts. Benefit from growth opportunities, internal role applications, wellness programs, and support for diversity and inclusion.

Additional Information

This is a full-time position located at 8200 Dixie Road (101), Brampton, ON. A pre-employment background check and additional credit or driving record checks may be required. Starting October 6, 2025, corporate employees must work onsite at least four days per week, moving to five days per week effective February 2, 2026.

Key skills/competency

  • Asset Management
  • Compliance
  • CMDB
  • Procurement
  • Lifecycle Management
  • Data Integrity
  • ServiceNow
  • Oracle
  • PowerBI
  • Reporting

How to Get Hired at Rogers Communications

🎯 Tips for Getting Hired

  • Customize Your Resume: Highlight IT asset management and compliance skills.
  • Research Rogers Communications: Understand their culture and latest tech projects.
  • Prepare for Interviews: Practice questions on CMDB and procurement.
  • Showcase Technical Expertise: Emphasize Excel, ServiceNow, Oracle, and PowerBI knowledge.

📝 Interview Preparation Advice

Technical Preparation

Review CMDB and IT asset tracking systems.
Practice advanced Microsoft Excel techniques.
Familiarize with ServiceNow and Oracle modules.
Brush up on PowerBI reporting skills.

Behavioral Questions

Describe a time you solved asset issues.
Explain collaboration in a cross-team project.
Share a challenge managed independently.
Discuss adapting to process changes.

Frequently Asked Questions