UX Research Intern, AI Experience
Rocket Lawyer · Colorado, United States
- Hybrid
- Internship
- $32,000 / year
- Colorado, United States
Job highlights
- Support UX research for AI Copilot features.
- Conduct moderated user interviews and analysis.
- Translate user insights into product decisions.
- Collaborate with design, product, and engineering.
- Develop foundational research skills in AI.
About the role
About Rocket Lawyer
We believe everyone deserves access to affordable and simple legal services. Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America, South America, and Europe, Rocket Lawyer has helped over 30 million people create over 50 million legal documents, and get their legal questions answered.
We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company’s history, to capture audiences worldwide. We are expanding our team to take on this challenge!
As a UX Research Intern, you’ll join a collaborative research and design team where curiosity, rigor, and learning are central to how we work. Researchers at Rocket Lawyer contribute across the full research lifecycle, from discovery to synthesis to storytelling, while growing their skills and ownership over time.
About Your Role
As a UX Research Intern focused on AI Experience, you’ll support research initiatives for our Copilot AI workstream, helping us understand how customers perceive, trust, and interact with AI-powered features. This is an early-career role ideal for someone developing foundational research skills and gaining hands-on experience conducting qualitative research in a fast-moving product environment.
You’ll collaborate closely with the UX Research Lead, designers, product managers, and engineers to support moderated interviews, exploratory studies, and evaluative research. You’ll gain experience translating user insights into actionable findings that influence product direction.
How You Will Make a Difference Day To Day
- Support Research Execution for Copilot AI
- Assist in planning and coordinating moderated user interviews, including recruiting, scheduling, and participant communications.
- Take detailed notes during interviews and help synthesize findings into key themes and insights.
- Support qualitative coding and analysis of research sessions.
- Contribute to research artifacts such as insight summaries, journey maps, and presentations.
- Help maintain research documentation and organize insights in shared repositories.
Learn to Apply Research to Product Decisions
- Partner with more senior designers and product teams to understand research goals and hypotheses.
- Support concept testing and usability evaluations for new Copilot AI features.
- Assist in identifying patterns related to user trust, prompting behaviors, and human-AI workflows.
- Learn how qualitative findings connect to product metrics and experimentation outcomes.
Cross-Functional Collaboration & Growth
- Collaborate with product managers, designers, and engineers throughout the research lifecycle.
- Participate in research readouts, team reviews, and critiques.
- Learn how to balance multiple research tasks in a fast-paced environment with guidance from your manager.
- Stay curious about AI, emerging technologies, and user research best practices.
What You’ll Need
- Currently pursuing or recently completed a degree in Human-Computer Interaction, Psychology, Sociology, Design, or a related field.
- Strong interest in UX research, AI experiences, and understanding user behavior.
- Foundational knowledge of qualitative research methods (e.g., interviews, usability testing, surveys).
- Strong organizational and note-taking skills.
- Clear written and verbal communication skills.
- Ability to collaborate in cross-functional teams and learn in a fast-moving environment.
A bonus if you have
- Experience conducting user interviews or usability tests (academic or internship experience welcome).
- Familiarity with research tools such as Dovetail, UserTesting, Lookback, or similar platforms.
- Exposure to AI products or interest in human-AI interaction.
- Basic understanding of product experimentation or analytics.
- Interest in legal tech, fintech, or other regulated industries.
Interview Process
- Recruiter Phone Screen
- Role Assessment(s)
- Hiring Manager Interview
- Final Interview
Key skills/competency
- UX Research
- AI Experience
- Qualitative Research
- User Interviews
- Usability Testing
- Synthesizing Findings
- Product Direction
- Human-Computer Interaction
- User Behavior
- Research Methods
Skills & topics
- UX Research
- Internship
- AI Experience
- Qualitative Research
- User Interviews
- Usability Testing
- Human-Computer Interaction
- Product Research
- Legal Tech
- Remote Internship
How to get hired
- Tailor your resume: Highlight relevant coursework, projects, and any experience with qualitative research or AI.
- Showcase your interest: Emphasize your passion for UX research, AI, and user behavior in your application.
- Prepare for assessments: Be ready to demonstrate your note-taking, synthesis, and communication skills during interviews.
- Ask thoughtful questions: Prepare questions about the team, the AI projects, and growth opportunities during your interviews.
- Research Rocket Lawyer: Understand their mission, products, and how AI is integrated into their services.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the UX Research Intern role at Rocket Lawyer?
- The UX Research Intern, AI Experience role at Rocket Lawyer focuses on supporting research initiatives for their Copilot AI workstream. This involves understanding how customers perceive, trust, and interact with AI-powered features, and translating these insights into actionable product recommendations.
- What are the key responsibilities of a UX Research Intern at Rocket Lawyer?
- Key responsibilities include assisting in planning and coordinating user interviews, taking detailed notes, synthesizing findings, supporting qualitative coding and analysis, contributing to research artifacts, and maintaining research documentation for AI features.
- What qualifications are essential for the UX Research Intern position at Rocket Lawyer?
- Essential qualifications include currently pursuing or recently completing a degree in HCI, Psychology, Sociology, Design, or related field, a strong interest in UX research and AI, foundational knowledge of qualitative research methods, strong organizational and communication skills, and the ability to collaborate in a fast-paced environment.
- What is the duration and work arrangement for the UX Research Intern role?
- The internship runs from June 8, 2026, to August 14, 2026, working 40 hours per week. The role is remote, but candidates must be located in CA, AZ, CO, NC, or UT during the internship period.
- How does Rocket Lawyer support the growth and development of UX Research Interns?
- Rocket Lawyer supports intern growth by fostering a collaborative environment, providing guidance from senior team members, offering opportunities to learn how research connects to product metrics, and encouraging curiosity about AI and emerging technologies.
- What is the compensation for the UX Research Intern role at Rocket Lawyer?
- Compensation varies by location within the specified states: San Francisco Bay Area, CA ($32.00/hour), California (outside SF Bay Area) ($29.60/hour), Colorado ($27.20/hour), and Utah, Arizona, and North Carolina ($25.60/hour).
- What is the interview process for the UX Research Intern position at Rocket Lawyer?
- The interview process typically includes a Recruiter Phone Screen, Role Assessment(s), a Hiring Manager Interview, and a Final Interview.