Security Operator Afternoon Shift @ Rocket Companies
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Job Details
About The Role
The Security Operator Afternoon Shift at Rocket Companies is responsible for gathering information and acting on any potential threats to Family of Companies personnel, physical assets, image, reputation, or other stakeholders. You will drive safety within FOC and surrounding areas.
Key Responsibilities:
- Gather information from open-source locations such as media and government agencies.
- Create, review, and edit incident management reports for leadership.
- Handle crisis management incidents and emergency communications calmly.
- Collaborate with Contracted Security and law enforcement on dispatch and investigation tasks.
- Manage email communications and categorize them effectively.
- Conduct thorough camera surveillance investigations, operating analytical systems.
- Document and route escalated calls and surveillance concerns to leadership.
- Monitor FOC's 180+ assets using access control programs.
- Assist with tenant requests related to building, parking, and access control.
- Perform open-source background investigations including social media analyses.
About You
The ideal candidate has a background in security, law enforcement, military, or related fields and is capable of managing high-stress situations. A minimum of 2 years of experience is required, with a preference for candidates with 4 years of experience. The role requires proficiency in operating video surveillance systems and the ability to multitask across multiple programs.
What You'll Get
Rocket Companies supports its team members with competitive health benefits and perks that emphasize your well-being and that of your family. The company aims to provide support tailored to individual needs and a strong sense of job security.
About Us
Rock Security offers 24/7 safety and security services, partnering with public and private organizations to enhance the safety of Detroit, Cleveland, and other home cities.
Key skills/competency
Security, Surveillance, Crisis Management, Dispatch, Incident Reporting, Open-source Investigation, Multi-tasking, Communication, Law Enforcement, Tenant Assistance
How to Get Hired at Rocket Companies
🎯 Tips for Getting Hired
- Customize your resume: Tailor it to highlight security and crisis skills.
- Emphasize relevant experience: Detail security, law enforcement or military background.
- Research Rocket Companies: Understand their safety protocols and culture.
- Prepare for technical scenarios: Be ready to discuss surveillance systems.
- Practice clear communication: Showcase your dispatch and reporting skills.