Ophthalmology Customer Partnering Manager

About Roche

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position: Ophthalmology Customer Partnering Manager

At Roche, the daily question that drives us is: What do patients need now? As an Ophthalmology Customer Partnering Manager, you are the answer. You actively shape the care landscape for people with neovascular age-related macular degeneration (nAMD) and diabetic macular edema (DMO), creating real added value – for patients, the healthcare system, and for us.

Your New Team

You can expect a cross-functional and dedicated team that works closely together to achieve the best possible results for patients. We foster an open feedback culture and look forward to breaking new ground with you.

Responsibilities

• Develop impactful strategies: You analyze patient care pathways (Patient Journey), identify hurdles and opportunities, and derive effective measures from them.
• Knowledge transfer at eye level: You conduct in-depth scientific exchange with medical experts and ensure the correct and appropriate use of our established medicines.
• Shape partnerships: You are the central contact person for your target customers and build sustainable, cooperative relationships along the entire patient journey.
• Energize networks: You proactively plan and organize training events and product training for doctors and medical professionals, both digitally and on-site.
• Optimize care: You actively shape regional care structures to optimally position our portfolio in the best interest of patients.

Qualifications

You are a communication-strong and strategically thinking personality who passionately builds bridges between science and practice.

• Your Foundation: You have a completed university degree (e.g., in medicine, natural sciences, or economics) and meet the requirements as a pharmaceutical consultant according to §75 AMG.
• Your Experience: You already have experience in the pharmaceutical industry, ideally in scientific field service or a comparable customer-oriented role.
• Your Drive: Successful sales conversations, conducted with enthusiasm and conviction, are your contribution to providing patients with our innovative products.
• Your Communication Skills: You communicate confidently and cooperatively in German and English, both in person and via digital channels, and can clearly convey complex scientific content.
• Your Team Spirit: You enjoy working cross-functionally in a team, appreciate an open feedback culture, and possess a valid driver's license for mobility in your region.

Benefits at Roche

So far so good? It gets even better. We offer you a variety of top benefits at our locations. Only with you can we improve the lives of patients. You make Roche unique with your contribution. That's why we offer exceptional benefits that support you in shaping your life, your finances, and your health as you wish. Find out more here: https://go.roche.com/Kandidaten-Benefits-DE

Application Process

We kindly ask for the following documents:

• Current CV or Workday Profile
• Your official (educational) certificates & proofs

Further documents are not currently strictly required. Please note before submitting your application that no further documents can be added afterwards.

Apply now – we look forward to it!

About Roche

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

Key skills/competency

• Ophthalmology
• Patient Journey Analysis
• Medical Expert Engagement
• Strategic Partnership Development
• Scientific Exchange
• Pharmaceutical Sales
• Cross-functional Collaboration
• Healthcare System Optimization
• Product Training
• Market Access